Subject: Ticket Assigned - Conversation with Fayzan Hussain
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 05 Jan 2023 11:13:52 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Fayzan Hussain Fayzan Hussain                    Hi           02:56 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            02:56 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Hello Fayzan Hussain , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:56 PM, 05th Jan                     Fayzan Hussain                    1           02:56 PM, 05th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           02:56 PM, 05th Jan                     Fayzan Hussain                    9408587888           02:57 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP010323001847    You can also easily track your order from My Account > Order History.             02:57 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:57 PM, 05th Jan                     Fayzan Hussain                    2           02:57 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:57 PM, 05th Jan                     Fayzan Hussain                    1           02:57 PM, 05th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           02:57 PM, 05th Jan                     Fayzan Hussain                    [email-masked]           02:57 PM, 05th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:57 PM, 05th Jan                   Mais                   Hi Fayzan, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:02 PM, 05th Jan                   Mais                   We can see that you have contacted us regarding your order 9408587888           03:03 PM, 05th Jan                   Mais                   Please give us some time, because the issue has been escalated to the concerned team, and they will do their best to help you properly.           03:03 PM, 05th Jan                     Fayzan Hussain                    Already 4 days not enough           03:04 PM, 05th Jan                     Fayzan Hussain                    So far no one has texted or called           03:04 PM, 05th Jan                   Mais                   We can understand your frustration here. Please be assured as we have escalated this issue to our concern team. Our team is working on it. Once we will get any update we will get back to you.           03:07 PM, 05th Jan                     Fayzan Hussain                    If you cant handle soon that i will raise it to Mr Raza           03:08 PM, 05th Jan                   Mais                   Please allow us the time and we will do our best to solve this issue at the soonest we can           03:09 PM, 05th Jan                   Mais                   Is there anything else I can assist you with?           03:11 PM, 05th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint, we look forward to hearing from you soon.  Have a nice day!           03:13 PM, 05th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5550806