Subject: Ticket Assigned - Conversation with Dr Mohammed Alalawi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 05 Jan 2023 10:56:53 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dr Mohammed Alalawi Dr Mohammed Alalawi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  dr mohammed alalawi Bot:  Hi dr mohammed alalawi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7809028918 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0105230004363     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97366678880            02:48 PM, 05th Jan                   Mais                   Hi Mohammed, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           02:48 PM, 05th Jan                   Mais                   We can see that you have contacted us regarding your order 7809028918           02:48 PM, 05th Jan                     Dr Mohammed Alalawi                    Hi dear just wanted to know around what time will my orders be delivered as I have work at 3 pm           02:49 PM, 05th Jan                     Dr Mohammed Alalawi                    I tried to track my order online but there isn’t any available tracking details yet           02:50 PM, 05th Jan                   Mais                   We would like to inform you that your order is under delivery, and it will be delivered at the soonest           02:51 PM, 05th Jan                   Mais                   You can also track the delivery of the order via the website (https://bit.ly/3v0Daf7) through the tracking number (FC0105230004363).           02:51 PM, 05th Jan                     Dr Mohammed Alalawi                    Well I just hope that you can contact the delivery person and inform them that I’ll be away from 3 pm so they can deliver before that time please           02:53 PM, 05th Jan                     Dr Mohammed Alalawi                    Thanks           02:53 PM, 05th Jan                   Mais                   Make sure that the courier will contact you, and then you can arrange with him to deliver your items at your specified time           02:53 PM, 05th Jan                     Dr Mohammed Alalawi                    Ok dear thanks           02:54 PM, 05th Jan                   Mais                   Is there anything else I can assist you with?           02:54 PM, 05th Jan                     Dr Mohammed Alalawi                    No thanks that’s all dear           02:54 PM, 05th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint, we look forward to hearing from you soon.  Have a nice day!           02:56 PM, 05th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5550684