Subject: Ticket Assigned - Conversation with R❤️
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 05 Jan 2023 09:31:54 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with R❤️ R❤️                    Hi           01:21 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            01:21 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Hello R❤️ , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            01:21 PM, 05th Jan                     R❤️                    Other           01:21 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Hi R❤️ , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            01:21 PM, 05th Jan                     R❤️                    5           01:21 PM, 05th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           01:21 PM, 05th Jan                   Mais                   Dear customer, Good Morning. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           01:22 PM, 05th Jan                     R❤️                    Hi  I had 32 sukran points I used 1.4 Now it became 0           01:22 PM, 05th Jan                     R❤️                    My registered mail id is [email-masked]           01:23 PM, 05th Jan                   Mais                   We would like to inform you that as per our records this email  [email-masked] is not linked to any Shukran card           01:24 PM, 05th Jan                     R❤️                    [email-masked]           01:24 PM, 05th Jan                     R❤️                    Try this           01:24 PM, 05th Jan                     R❤️                    This is on my husband's name           01:24 PM, 05th Jan                     R❤️                    0525172002 mobile number           01:25 PM, 05th Jan                   Mais                   Kindly note that this email [email-masked] is not linked to Shukran card as well           01:26 PM, 05th Jan                   Mais                   We kindly ask you to please get in touch with Shukran team through this email [email-masked]  or this contact number 800-7485726 in order to be fully assisted.           01:27 PM, 05th Jan                     R❤️                    1hr before I chatted with customer care  You can check records And I have used some points from that           01:27 PM, 05th Jan                     R❤️                    Ok           01:27 PM, 05th Jan                   Mais                   Kindly note that we are unable to find any Shukran card registered to one of the emails or to your contact number, so we kindly ask you to please contact Shukran team in order to be fully assisted           01:28 PM, 05th Jan                     R❤️                    Ok           01:29 PM, 05th Jan                   Mais                   Is there anything else I can assist you with?           01:29 PM, 05th Jan                     R❤️                    No thank you           01:30 PM, 05th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint, we look forward to hearing from you soon.  Have a nice day!           01:31 PM, 05th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5550181