Subject: Ticket Assigned - Conversation with ‘
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 04 Jan 2023 15:42:55 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ‘ ‘                    hello           07:31 PM, 04th Jan                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:31 PM, 04th Jan                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:31 PM, 04th Jan                     ‘                             07:31 PM, 04th Jan                    Centrepoint KW whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           07:31 PM, 04th Jan                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:31 PM, 04th Jan                     ‘                    1           07:31 PM, 04th Jan                    Centrepoint KW whatsapp bot                    Hello ‘ , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:31 PM, 04th Jan                     ‘                    2           07:32 PM, 04th Jan                    Centrepoint KW whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 1800871 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            07:32 PM, 04th Jan                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:32 PM, 04th Jan                     ‘                    2           07:32 PM, 04th Jan                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:32 PM, 04th Jan                     ‘                    1           07:32 PM, 04th Jan                    Centrepoint KW whatsapp bot                   Please enter your email address           07:32 PM, 04th Jan                     ‘                    [email-masked]           07:32 PM, 04th Jan                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:32 PM, 04th Jan                   Mais                   Hi Raghad, Good evening. Thank you for contacting Centrepoint team. My name is Mais. We would be happy to help you.           07:33 PM, 04th Jan                   Mais                   We can see that you have contacted us regarding return process, could you please elaborate your query?           07:33 PM, 04th Jan                     ‘                    actually i wanna ask a question about a product           07:35 PM, 04th Jan                   Mais                   Yes please, let us know your query           07:36 PM, 04th Jan                     ‘                             07:37 PM, 04th Jan                     ‘                    are you gonna restock it?           07:37 PM, 04th Jan                   Mais                   We would like to inform you that all the items are available on the site and in continuous updating           07:38 PM, 04th Jan                   Mais                   So please stay up to date on the site so that you can get all the items you want with the best offers and prices           07:38 PM, 04th Jan                     ‘                    its sold out long time ago           07:39 PM, 04th Jan                   Mais                   We will do our best to avail all the items in order to meet all our customer's wishes           07:40 PM, 04th Jan                   Mais                   Is there anything else I can assist you with?           07:42 PM, 04th Jan                     ‘                    no thank you           07:42 PM, 04th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint, we look forward to hearing from you soon.  Have a nice day!           07:42 PM, 04th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5547507