Subject: Ticket Assigned - Conversation with Saba
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 04 Jan 2023 14:39:49 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Saba Saba                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  ✍️ Please enter your name Customer:  saba Bot:  Hi saba, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9408478364 Bot:   Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP010223003510     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0503938062            06:33 PM, 04th Jan                   Mais                   Hi Saba, Good evening. Thank you for contacting Babyshop team. My name is Mais. We would be happy to help you.           06:34 PM, 04th Jan                   Mais                   We can see that you have contacted us regarding your order 9408478364           06:34 PM, 04th Jan                     Saba                    Yes           06:34 PM, 04th Jan                   Mais                   We have checked for you and found via your order tracking number that your order (9408478364) has been out for delivery on (Jan 4\23), and we hope it will be delivered to you as soon as possible.           06:34 PM, 04th Jan                     Saba                    Is it possible to change location           06:35 PM, 04th Jan                   Mais                   Yes sure, kindly provide us with the new address           06:35 PM, 04th Jan                     Saba                    Fujairah Tower 1402           06:35 PM, 04th Jan                     Saba                    Fujairah           06:35 PM, 04th Jan                     Saba                    I have place new order too           06:36 PM, 04th Jan                   Mais                   We will update the address to the courier, and you can place a new order with the items you want and put the address you want           06:36 PM, 04th Jan                   Mais                   Is there anything else I can assist you with?           06:37 PM, 04th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Babyshop, we look forward to hearing from you soon.  Have a nice day!           06:39 PM, 04th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5547145