Subject: Ticket Assigned - Refund not received since 20 days
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 04 Jan 2023 09:39:57 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Refund not received since 20 days I have followed up four times on customer care & they told me that the
refund is processed but it’s not reflecting in my account. Please check
attachment for the same.

This is the message from 6th December,2022:

Your refund of AED 78.00 for order 9404342875 is on its way & will be
credited in 5-7 business days.

The last order, the same as mentioned above, is also not reflecting in my
account.

Please refund as soon as possible.

Rubina

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5493062