Subject: Note Added - [#5510891] عيب تصنيع
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 03 Jan 2023 15:52:35 +0000

Hi ,    MX DK Manager added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5510891    Subject:  عيب تصنيع   Requester: Karim Ramadan    Note Content:   <div class="elementToProof" style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0); background-color:rgb(255,255,255)">
<span style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0); background-color:rgb(255,255,255)">Dear Team,</span>
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we called the customer and the problem solved.</div>
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<b><span lang="en" class="ContentPasted1" style='font-size:18pt; font-family:"Palace Script MT"; margin:0px; color:rgb(23,23,23)'>Regards.</span></b><span lang="en" style='font-size:12pt; font-family:"Times New Roman",serif; margin:0px; color:rgb(32,31,30)'></span>
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<b><span lang="en" class="ContentPasted1" style='font-size:12pt; font-family:"Times New Roman",serif; margin:0px; color:black'>Mohamed Alaa</span></b><b><u><span lang="en" class="ContentPasted1" style="font-size:12pt; margin:0px; color:rgb(47,84,150)">  | </span></u></b><b><span lang="en" class="ContentPasted1" style="font-size:10pt; font-family:Arial,sans-serif; margin:0px; color:rgb(68,114,196)">Store
 Manager</span></b><b><u><span lang="en" class="ContentPasted1" style="font-size:12pt; margin:0px; color:rgb(47,84,150)"><span class="ContentPasted1" style="margin:0px"> </span>|</span></u></b><b><u><span lang="en" style="font-size:12pt; margin:0px; color:black"><span class="ContentPasted1" style="margin:0px"> </span></span></u></b><b><u><span lang="en" class="ContentPasted1" style="font-size:12pt; margin:0px; color:rgb(0,111,201)">MA</span></u></b><b><u><span lang="en" class="ContentPasted1" style="font-size:12pt; margin:0px; color:red">X<span class="ContentPasted1" style="margin:0px"> </span></span></u></b><b><u><span lang="en" class="ContentPasted1" style="font-size:12pt; margin:0px; color:black">DoKKi</span></u></b><span lang="en" style='font-size:12pt; font-family:"Times New Roman",serif; margin:0px; color:rgb(32,31,30)'></span>
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<span lang="en" class="ContentPasted1" style="margin:0px; color:rgb(56,86,35)">Orient International Trading Ltd | Landmark Group</span><span lang="en" style='font-size:12pt; font-family:"Times New Roman",serif; margin:0px; color:rgb(32,31,30)'></span>
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<span lang="en" class="ContentPasted1" style="margin:0px; color:rgb(56,86,35)">Mirage Mall | 1st Settlement | New Cairo | Cairo | Egypt</span><span lang="en" style='font-size:12pt; font-family:"Times New Roman",serif; margin:0px; color:rgb(32,31,30)'></span>
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<span lang="en" class="ContentPasted1" style="margin:0px; color:rgb(56,86,35)">Mobile  : +201142208118/01025100221</span>
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<div>From: Alaa El Din Ahmed Mohamed Khalil &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, January 2, 2023 4:01 PM<br>
<b>To:</b> Mohamed Alaa Moustafa Fadel &lt;[email-masked]&gt;<br>
<b>Cc:</b> Max &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; MX DK Manager &lt;[email-masked]&gt;<br>
<b>Subject:</b> FW: [#5510891] - عيب تصنيع
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FYA </div>
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<b>From:</b> Max &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, January 2, 2023 8:50 AM<br>
<b>To:</b> Alaa El Din Ahmed Mohamed Khalil &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5510891] - <span lang="AR-SA" dir="RTL">عيب تصنيع</span>
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<b><i><span style="font-size:13.5pt; color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>Hi Team ,<br>
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Any update please ?&gt;<br>
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Regards</span>
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<span lang="AR-SA" dir="RTL" style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>تشغيل السبت, 31 ديسمبر, 2022 في 1:18 م
</span><span dir="LTR"></span><span dir="LTR"></span><span class="x_separator"><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'><span dir="LTR"></span><span dir="LTR"></span>, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<span lang="AR-SA" dir="RTL">كتب</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>:
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif; color:#183247'>Hi Team,</span><span style="color:#183247"></span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif; color:#183247'>Please assist us with this.</span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif; color:#183247'>Issue description: The customer visited (Max Tahrir St. branch) and he purchased item, then he short it but the customer is complaining that the product is incorrect and has a
 defect, so please check the attached image and contact the customer ASAP.</span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif; color:#183247'>Customer's name: Kareem Ramadan</span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif; color:#183247'>Customer's contact number: 01000076821</span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif; color:#183247'>Thanks for your help!</span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif; color:#183247'>Regards,</span>
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<span lang="AR-SA" dir="RTL" style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>تشغيل الخميس, 29 ديسمبر في 10:01 ص
</span><span dir="LTR"></span><span dir="LTR"></span><span class="x_separator"><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'><span dir="LTR"></span><span dir="LTR"></span>, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<span lang="AR-SA" dir="RTL">كتب</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>:
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>Hi Team,</span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>Please assist us with this.</span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>Issue description: The customer visited (Max Tahrir St. branch) and he purchased item, then he short it but the customer is complaining that the product is incorrect and has a defect, so please
 check the attached image and contact the customer ASAP.</span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>Customer's name: Kareem Ramadan</span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>Customer's contact number: 01000076821</span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>​Thanks for your help!</span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>Regards,</span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>Mais.</span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'><br>
</span><span style='font-size:1.0pt; font-family:"fdtktid",serif; color:white'>5510891:1125156</span><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>
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