Subject: Ticket Assigned - Conversation with Reshma
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 03 Jan 2023 15:50:40 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Reshma Reshma                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi reshma, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4708396326 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0103230001043     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:39 PM, 03rd Jan                     Reshma                    The tracking is not wrking           07:40 PM, 03rd Jan                   Mais                   Hi Reshma, Good evening. Thank you for contacting Centrepoint team. My name is Mais. We would be happy to help you.           07:44 PM, 03rd Jan                   Mais                   We have checked for you and found via your order tracking number that your order (4708396326) has been out for delivery on (Jan 3\23), and we hope it will be delivered to you as soon as possible           07:46 PM, 03rd Jan                   Mais                   You can also track the delivery of the order via the website (https://bit.ly/3v0Daf7) through the tracking number (FC0103230001043).           07:46 PM, 03rd Jan                   Mais                   please allow us till 9 PM as a maximum so that the order can be delivered           07:46 PM, 03rd Jan                   Mais                   Is there anything else I can assist you with?           07:48 PM, 03rd Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint, we look forward to hearing from you soon.  Have a nice day!           07:50 PM, 03rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5542628