Subject: Ticket Assigned - Conversation with Rohit Rk
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 03 Jan 2023 14:29:16 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rohit Rk Rohit Rk                    9408439027           06:19 PM, 03rd Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:19 PM, 03rd Jan                   Centrepoint UAE whatsapp bot                    Hello Rohit Rk , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:19 PM, 03rd Jan                     Rohit Rk                    1           06:19 PM, 03rd Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:19 PM, 03rd Jan                     Rohit Rk                    9408439027           06:19 PM, 03rd Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP010223002861    You can also easily track your order from My Account > Order History.             06:19 PM, 03rd Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:19 PM, 03rd Jan                     Rohit Rk                    2           06:20 PM, 03rd Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:20 PM, 03rd Jan                     Rohit Rk                    1           06:20 PM, 03rd Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:20 PM, 03rd Jan                     Rohit Rk                    [email-masked]           06:20 PM, 03rd Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:20 PM, 03rd Jan                     Rohit Rk                    Ok           06:21 PM, 03rd Jan                   Mais                   Hi Rohit, Good evening. Thank you for contacting Centrepoint team. My name is Mais. We would be happy to help you.           06:22 PM, 03rd Jan                   Mais                   we can see that you have contacted us regarding your order 9408439027           06:22 PM, 03rd Jan                     Rohit Rk                    Yes           06:23 PM, 03rd Jan                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           06:23 PM, 03rd Jan                     Rohit Rk                    0504623793 The Oberoi Beach resort Alzorah Ajman Al itihad road           06:23 PM, 03rd Jan                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             06:24 PM, 03rd Jan                   Mais                   we will get in touch with you at the soonest we can           06:24 PM, 03rd Jan                     Rohit Rk                    Ok           06:25 PM, 03rd Jan                     Rohit Rk                    When I will get           06:25 PM, 03rd Jan                   Mais                   please allow us 24-48 hours as a maximum           06:25 PM, 03rd Jan                     Rohit Rk                    Ok           06:25 PM, 03rd Jan                   Mais                   Is there anything else I can assist you with?           06:25 PM, 03rd Jan                     Rohit Rk                    Its very urgent for me           06:26 PM, 03rd Jan                   Mais                   make sure that we will do our best to deliver the order at the soonest we can           06:26 PM, 03rd Jan                     Rohit Rk                    Ok           06:26 PM, 03rd Jan                     Rohit Rk                    Plz do tomorrow my delivery           06:26 PM, 03rd Jan                   Mais                   we will do our best, please rest assured           06:27 PM, 03rd Jan                     Rohit Rk                    Ok           06:27 PM, 03rd Jan                   Mais                   Is there anything else I can assist you with?           06:28 PM, 03rd Jan                     Rohit Rk                    No thanks           06:28 PM, 03rd Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint, we look forward to hearing from you soon.  Have a nice day!           06:29 PM, 03rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5542157