Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Tue, 03 Jan 2023 14:28:43 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           06:22 PM, 03rd Jan                     User                    i would like to know where is my order           06:23 PM, 03rd Jan                   Mais                   Dear customer, Good Morning/Afternoon. Thank you for contacting Home Centre team. My name is Mais. We would be happy to help you.           06:24 PM, 03rd Jan                   Mais                   Could you please share your order number so that I can assist you further?           06:24 PM, 03rd Jan                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           06:24 PM, 03rd Jan                     User                    8408497970           06:25 PM, 03rd Jan                   Mais                   We have checked for you and found via your order tracking number that your order (8408497970) has been out for delivery on (Jan 3\23), and we hope it will be delivered to you as soon as possible.           06:26 PM, 03rd Jan                   Mais                   please allow us till 9 PM as a maximum so that the order can be delivered           06:27 PM, 03rd Jan                   Mais                   and in case you have faced any issue with the delivery process, please let us know so that we can do the needful           06:27 PM, 03rd Jan                     User                    Perfect I’ll wait till 9pm           06:27 PM, 03rd Jan                   Mais                   thanks for your patient and understanding           06:27 PM, 03rd Jan                     User                    ill let you know if there is a problem ??           06:27 PM, 03rd Jan                     User                    Thank you too           06:28 PM, 03rd Jan                   Mais                   we will be happy to assist you anytime           06:28 PM, 03rd Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Home Centre, we look forward to hearing from you soon.  Have a nice day!           06:28 PM, 03rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5542155