Subject: Ticket Assigned - Conversation with Houda
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 03 Jan 2023 14:20:32 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Houda Houda                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  ✍️ Please enter your name Customer:  houda Bot:  Hi houda, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9408685016 Bot:   Your order is on the way?    Track your order here:      You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0564303081            06:07 PM, 03rd Jan                     Houda                    Ok           06:07 PM, 03rd Jan                     Houda                    Thanks           06:07 PM, 03rd Jan                   Mais                   Hi Houda, Good evening. Thank you for contacting Babyshop team. My name is Mais. We would be happy to help you.           06:10 PM, 03rd Jan                   Mais                   we can see that you have contacted us regarding your order 9408685016           06:10 PM, 03rd Jan                   Mais                   We have checked for you and found via your order tracking number that your order (9408685016) has been out for delivery on (Jan 3\23), and we hope it will be delivered to you as soon as possible.           06:11 PM, 03rd Jan                   Mais                   Is there anything else I can assist you with?           06:12 PM, 03rd Jan                     Houda                    I have order to deliver today and still not received yet ,so please i need this order today           06:13 PM, 03rd Jan                   Mais                   We have checked for you and found via your order tracking number that your order (9408685016) has been out for delivery on (Jan 3\23), and we hope it will be delivered to you as soon as possible.           06:15 PM, 03rd Jan                   Mais                   please allow us till 9 PM so that the order can be delivered           06:15 PM, 03rd Jan                   Mais                   and in case your order has not been delivered or you have not been contacted, please get back to us so that we can do the needful           06:15 PM, 03rd Jan                   Mais                   Is there anything else I can assist you with?           06:17 PM, 03rd Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Babyshop, we look forward to hearing from you soon.  Have a nice day!           06:20 PM, 03rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5542102