Subject: Ticket Assigned - Conversation with Zareen Siddiqui
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 03 Jan 2023 13:24:52 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Zareen Siddiqui Zareen Siddiqui                    Hi           05:16 PM, 03rd Jan                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:16 PM, 03rd Jan                    Centrepoint KW whatsapp bot                    Hello Zareen Siddiqui , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:16 PM, 03rd Jan                     Zareen Siddiqui                    1           05:16 PM, 03rd Jan                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           05:16 PM, 03rd Jan                     Zareen Siddiqui                    8408547800           05:16 PM, 03rd Jan                    Centrepoint KW whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP0102230010222    You can also easily track your order from My Account > Order History.             05:16 PM, 03rd Jan                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:16 PM, 03rd Jan                     Zareen Siddiqui                    3           05:17 PM, 03rd Jan                    Centrepoint KW whatsapp bot                    Hi Zareen Siddiqui , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?Reset Your password  6. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            05:17 PM, 03rd Jan                     Zareen Siddiqui                    6           05:17 PM, 03rd Jan                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:17 PM, 03rd Jan                     Zareen Siddiqui                    1           05:18 PM, 03rd Jan                    Centrepoint KW whatsapp bot                   Please enter your email address           05:18 PM, 03rd Jan                     Zareen Siddiqui                    [email-masked]           05:18 PM, 03rd Jan                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:18 PM, 03rd Jan                   Mais                   Hi Zareen, Good evening. Thank you for contacting Centerpoint team. My name is Mais. We would be happy to help you.           05:18 PM, 03rd Jan                     Zareen Siddiqui                    Hi           05:19 PM, 03rd Jan                   Mais                   we can see that you have contacted us regarding your order 8408547800           05:19 PM, 03rd Jan                     Zareen Siddiqui                    Yes …And Im not able to track my order           05:19 PM, 03rd Jan                     Zareen Siddiqui                    Can u plz help me know like wen will I receive my order ??           05:19 PM, 03rd Jan                     Zareen Siddiqui                    Or can u give me the driver number ..So I can contact him and ask           05:20 PM, 03rd Jan                   Mais                   We have checked for you and found via your order tracking number that your order (8408547800) has been out for delivery on (Jan 3\23), and we hope it will be delivered to you as soon as possible.           05:20 PM, 03rd Jan                   Mais                   You can also track the delivery of the order via the website (https://bit.ly/3v0Daf7) through the tracking number (FP0102230010222).           05:20 PM, 03rd Jan                   Mais                   kindly note that we do not have the courier's numbers, however he will contact you before delivering the order           05:21 PM, 03rd Jan                     Zareen Siddiqui                    Ok           05:21 PM, 03rd Jan                   Mais                   so please keep your contact number active, so that we can contact you and deliver your order successfully           05:21 PM, 03rd Jan                   Mais                   Is there anything else I can assist you with?           05:22 PM, 03rd Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:24 PM, 03rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5541757