Subject: Ticket Assigned - Conversation with Ajmal mohd
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 03 Jan 2023 12:51:21 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ajmal mohd Ajmal mohd                    1           04:40 PM, 03rd Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            04:40 PM, 03rd Jan                   MAX UAE whatsapp bot                    Hello Ajmal Mohd , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:40 PM, 03rd Jan                     Ajmal mohd                    1           04:40 PM, 03rd Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           04:40 PM, 03rd Jan                     Ajmal mohd                    FC010323001263           04:40 PM, 03rd Jan                   MAX UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           04:40 PM, 03rd Jan                   MAX UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            04:40 PM, 03rd Jan                     Ajmal mohd                    2           04:41 PM, 03rd Jan                   MAX UAE whatsapp bot                    Hello Ajmal Mohd , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:41 PM, 03rd Jan                     Ajmal mohd                    2           04:41 PM, 03rd Jan                   MAX UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            04:41 PM, 03rd Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:41 PM, 03rd Jan                     Ajmal mohd                    2           04:41 PM, 03rd Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:41 PM, 03rd Jan                     Ajmal mohd                    1           04:41 PM, 03rd Jan                   MAX UAE whatsapp bot                   Please enter your email address           04:41 PM, 03rd Jan                     Ajmal mohd                    [email-masked]           04:41 PM, 03rd Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:41 PM, 03rd Jan                   Mais                   Hi Ajmal, Good evening. Thank you for contacting us. My name is Mais. We would be happy to help you.           04:42 PM, 03rd Jan                   Mais                   we can see that you have contacted us regarding return process, could you please elaborate your query?           04:43 PM, 03rd Jan                     Ajmal mohd                    Its about my delivery           04:43 PM, 03rd Jan                     Ajmal mohd                    Its not here yet           04:43 PM, 03rd Jan                   Mais                   regarding the order 9408528868, we would like to inform you that the expected date of delivering the order is 3-1-23, so please allow us till the end of this day so that the order can be delivered           04:47 PM, 03rd Jan                   Mais                   in case you have not been contacted or the order has not been delivered, please let us know so that we can do the needful           04:47 PM, 03rd Jan                   Mais                   Is there anything else I can assist you with?           04:49 PM, 03rd Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:51 PM, 03rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5541549