Subject: Ticket Assigned - Conversation with zerca3608
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 03 Jan 2023 12:49:47 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with zerca3608 zerca3608                    hi           04:42 PM, 03rd Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:42 PM, 03rd Jan                   Centrepoint UAE whatsapp bot                    Hello Zerca3608 , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:42 PM, 03rd Jan                     zerca3608                    2           04:42 PM, 03rd Jan                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            04:42 PM, 03rd Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:42 PM, 03rd Jan                     zerca3608                    2           04:42 PM, 03rd Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:42 PM, 03rd Jan                     zerca3608                    1           04:42 PM, 03rd Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:42 PM, 03rd Jan                     zerca3608                    [email-masked]           04:42 PM, 03rd Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:42 PM, 03rd Jan                   Mais                   Dear customer, Good evening. Thank you for contacting Centrepoint team. My name is Mais. We would be happy to help you.           04:43 PM, 03rd Jan                     zerca3608                    hi how many days your return or exchange policy           04:43 PM, 03rd Jan                   Mais                   you can return your items within 14 days start from the date of receiving/collecting the order           04:44 PM, 03rd Jan                     zerca3608                    thanks           04:44 PM, 03rd Jan                   Mais                   Is there anything else I can assist you with?           04:46 PM, 03rd Jan                     zerca3608                    nothing           04:46 PM, 03rd Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:49 PM, 03rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5541543