Subject: Ticket Assigned - Conversation with Nouf
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 03 Jan 2023 08:40:05 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nouf Nouf                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  ✍️ Please enter your name Customer:  nouf Bot:  Hi nouf, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  940815189 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9408015189 Bot:   ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  00971501550017            12:27 PM, 03rd Jan                     Nouf                    Ok           12:27 PM, 03rd Jan                   Mais                   Hi Nouf, I am Mais, thank you for contacting us, how may I assist you today?           12:28 PM, 03rd Jan                     Nouf                    Hi           12:28 PM, 03rd Jan                   Mais                   we can see that you have contacted us regarding your order 9408015189           12:28 PM, 03rd Jan                     Nouf                    I would like to ask about my order           12:28 PM, 03rd Jan                     Nouf                    As it should be delivered yesterday           12:28 PM, 03rd Jan                     Nouf                    Please confirm with them that i would like to get my order today as early as it could be           12:29 PM, 03rd Jan                   Mais                   Please give me a minute to check.           12:30 PM, 03rd Jan                     Nouf                    Ok           12:30 PM, 03rd Jan                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           12:31 PM, 03rd Jan                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           12:32 PM, 03rd Jan                     Nouf                    0501550017           12:33 PM, 03rd Jan                     Nouf                    Please make sure I receive it today           12:33 PM, 03rd Jan                     Nouf                    Near mohammed bin zayed           12:33 PM, 03rd Jan                     Nouf                    Aldhafra air base           12:33 PM, 03rd Jan                   Mais                   we will do our best to deliver the order at the soonest we can, and we thank your patient and understanding.           12:34 PM, 03rd Jan                   Mais                   Is there anything else I can assist you with?           12:35 PM, 03rd Jan                     Nouf                    Ok let me know           12:36 PM, 03rd Jan                   Mais                   sure we will get in touch with you at the soonest we can           12:38 PM, 03rd Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:39 PM, 03rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5540068