Subject: Ticket Assigned - Conversation with Jenitha Raghu
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 02 Jan 2023 14:47:39 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jenitha Raghu Jenitha Raghu                    Hi           06:35 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:35 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:35 PM, 02nd Jan                     Jenitha Raghu                    1           06:35 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    Hello Jenitha Raghu , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:35 PM, 02nd Jan                     Jenitha Raghu                    1           06:35 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:35 PM, 02nd Jan                     Jenitha Raghu                    9408049543           06:35 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP123022002557    You can also easily track your order from My Account > Order History.             06:35 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:35 PM, 02nd Jan                     Jenitha Raghu                    2           06:36 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:36 PM, 02nd Jan                     Jenitha Raghu                    1           06:36 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:36 PM, 02nd Jan                     Jenitha Raghu                    [email-masked]           06:36 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:36 PM, 02nd Jan                   Mais                   Hi Jenitha, I am Mais, thank you for contacting us, how may I assist you today?           06:40 PM, 02nd Jan                   Mais                   we can see that you have contacted us regarding your order 9408049543           06:40 PM, 02nd Jan                     Jenitha Raghu                    Hi I ordered a shoes on Friday           06:41 PM, 02nd Jan                     Jenitha Raghu                    And it is not delivered yet           06:41 PM, 02nd Jan                     Jenitha Raghu                    The tracking reference shows no tracking found           06:41 PM, 02nd Jan                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           06:41 PM, 02nd Jan                     Jenitha Raghu                    0525263620  301, Malhoof 5 Building 33, Al Qusais           06:42 PM, 02nd Jan                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             06:42 PM, 02nd Jan                   Mais                   we will get in touch with you at the soonest we can           06:42 PM, 02nd Jan                   Mais                   Is there anything else I can assist you with?           06:42 PM, 02nd Jan                     Jenitha Raghu                    Ok thank you           06:42 PM, 02nd Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:47 PM, 02nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5537531