Subject: Ticket Assigned - Conversation with Hafiz Bilal
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 02 Jan 2023 13:46:57 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hafiz Bilal Hafiz Bilal                    Hi sir           05:30 PM, 02nd Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            05:30 PM, 02nd Jan                   MAX UAE whatsapp bot                    Hello Hafiz Bilal , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:30 PM, 02nd Jan                     Hafiz Bilal                    2           05:30 PM, 02nd Jan                   MAX UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            05:30 PM, 02nd Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:30 PM, 02nd Jan                     Hafiz Bilal                    2           05:30 PM, 02nd Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:30 PM, 02nd Jan                     Hafiz Bilal                    1           05:31 PM, 02nd Jan                   MAX UAE whatsapp bot                   Please enter your email address           05:31 PM, 02nd Jan                     Hafiz Bilal                    Hbalawazil&gmail.com           05:31 PM, 02nd Jan                   MAX UAE whatsapp bot                   Please enter your email address           05:31 PM, 02nd Jan                     Hafiz Bilal                    [email-masked]           05:31 PM, 02nd Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:31 PM, 02nd Jan                     Hafiz Bilal                    Ok           05:32 PM, 02nd Jan                   Mais                   Hi Hafiz, I am Mais, thank you for contacting us, how may I assist you today?           05:34 PM, 02nd Jan                     Hafiz Bilal                    Thanks for connecting           05:34 PM, 02nd Jan                     Hafiz Bilal                    I need to know about my returing item statua until no body come to collect           05:35 PM, 02nd Jan                     Hafiz Bilal                    Actuly i am treavling tomorrow           05:35 PM, 02nd Jan                     Hafiz Bilal                    Thans after how ur agent received returning item           05:35 PM, 02nd Jan                     Hafiz Bilal                    Today 8 days finish to make return request           05:36 PM, 02nd Jan                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           05:37 PM, 02nd Jan                   Mais                   Could you please share your order number so that I can assist you further?           05:37 PM, 02nd Jan                     Hafiz Bilal                    9407330247           05:38 PM, 02nd Jan                   Mais                   we kindly ask you to please allow us 24-48 hours so that the refund will be processed           05:41 PM, 02nd Jan                   Mais                   Is there anything else I can assist you with?           05:44 PM, 02nd Jan                     Hafiz Bilal                    One item already collected ur agent and for 2 item ultill not yet collect.           05:44 PM, 02nd Jan                     Hafiz Bilal                    What time he wil be come to collect           05:44 PM, 02nd Jan                     Hafiz Bilal                    Ok           05:44 PM, 02nd Jan                   Mais                   we will collect your items within 48 hours as a maximum           05:45 PM, 02nd Jan                     Hafiz Bilal                    Ok           05:45 PM, 02nd Jan                     Hafiz Bilal                    Make surw i am traveling tomorrow night           05:46 PM, 02nd Jan                   Mais                   Is there anything else I can assist you with?           05:46 PM, 02nd Jan                     Hafiz Bilal                    Thanks           05:46 PM, 02nd Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:46 PM, 02nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5537193