Subject: Ticket Assigned - Conversation with Arwin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 02 Jan 2023 13:37:55 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Arwin Arwin                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi arwin, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.   Paid by debit card "NAPS"- card issuer may take an additional 2-15 business days to process the transaction.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:30 PM, 02nd Jan                     Arwin                    How can i cancel my order? Until now nobody called me           05:31 PM, 02nd Jan                   Mais                   Hi Arwin, I am Mais, thank you for contacting us.           05:34 PM, 02nd Jan                   Mais                   Could you please share your order number so that I can assist you further?           05:34 PM, 02nd Jan                     Arwin                    I already cancelled it thank you           05:34 PM, 02nd Jan                   Mais                   Is there anything else I can assist you with?           05:35 PM, 02nd Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:37 PM, 02nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5537148