Subject: Ticket Assigned - Conversation with Sahil Ismayil
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 02 Jan 2023 13:29:25 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sahil Ismayil Sahil Ismayil                    hi           05:22 PM, 02nd Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            05:22 PM, 02nd Jan                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:22 PM, 02nd Jan                     Sahil Ismayil                    1           05:22 PM, 02nd Jan                   MAX UAE whatsapp bot                    Hello Sahil Ismayil , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:22 PM, 02nd Jan                     Sahil Ismayil                    1           05:22 PM, 02nd Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           05:22 PM, 02nd Jan                     Sahil Ismayil                    9408471991           05:22 PM, 02nd Jan                   MAX UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            05:22 PM, 02nd Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:22 PM, 02nd Jan                     Sahil Ismayil                    2           05:22 PM, 02nd Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:22 PM, 02nd Jan                     Sahil Ismayil                    1           05:22 PM, 02nd Jan                   MAX UAE whatsapp bot                   Please enter your email address           05:22 PM, 02nd Jan                     Sahil Ismayil                    [email-masked]           05:22 PM, 02nd Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:22 PM, 02nd Jan                   Mais                   Hi Sahil, I am Mais, thank you for contacting us, how may I assist you today?           05:23 PM, 02nd Jan                   Mais                   we can see that you have contacted us regarding your order 9408471991           05:23 PM, 02nd Jan                     Sahil Ismayil                    Hi Mais           05:24 PM, 02nd Jan                     Sahil Ismayil                    actually i wanted to know if i can collect the order today           05:24 PM, 02nd Jan                     Sahil Ismayil                    as i am travelling day after tomorrow morning           05:24 PM, 02nd Jan                     Sahil Ismayil                    or is there any option to get it by today           05:24 PM, 02nd Jan                   Mais                   kindly note that your order is under delivery to the store and it will be ready for collection at the soonest           05:26 PM, 02nd Jan                   Mais                   however, we will do our best to process it at the soonest we can           05:26 PM, 02nd Jan                   Mais                   and you will receive a message when the order will be ready for pick up           05:26 PM, 02nd Jan                     Sahil Ismayil                    ok thank you very much           05:27 PM, 02nd Jan                     Sahil Ismayil                    kindly process it soon           05:27 PM, 02nd Jan                   Mais                   make sure that we will do our best           05:27 PM, 02nd Jan                   Mais                   Is there anything else I can assist you with?           05:27 PM, 02nd Jan                     Sahil Ismayil                    this is it           05:28 PM, 02nd Jan                     Sahil Ismayil                    thank you           05:28 PM, 02nd Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:29 PM, 02nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5537104