Subject: Ticket Assigned - Conversation with Yawar | ATLAB
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 02 Jan 2023 13:18:15 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Yawar | ATLAB Yawar | ATLAB                    1           05:05 PM, 02nd Jan                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            05:05 PM, 02nd Jan                   Babyshop UAE WhatsApp bot                    Hello Yawar | ATLAB , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:05 PM, 02nd Jan                     Yawar | ATLAB                    1           05:05 PM, 02nd Jan                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           05:05 PM, 02nd Jan                     Yawar | ATLAB                    9408241869           05:06 PM, 02nd Jan                   Babyshop UAE WhatsApp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP010123000829    You can also easily track your order from My Account > Order History.             05:06 PM, 02nd Jan                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:06 PM, 02nd Jan                     Yawar | ATLAB                    2           05:06 PM, 02nd Jan                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:06 PM, 02nd Jan                     Yawar | ATLAB                    1           05:06 PM, 02nd Jan                   Babyshop UAE WhatsApp bot                   Please enter your email address           05:06 PM, 02nd Jan                     Yawar | ATLAB                    [email-masked]           05:06 PM, 02nd Jan                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           05:06 PM, 02nd Jan                   Mais                   Hi Yawar, I am Mais, thank you for contacting us, how may I assist you today?           05:08 PM, 02nd Jan                   Mais                   we can see that you have contacted us regarding your order 9408241869           05:08 PM, 02nd Jan                     Yawar | ATLAB                    Hi           05:08 PM, 02nd Jan                     Yawar | ATLAB                    Yes i was expecting to receive my order today           05:08 PM, 02nd Jan                     Yawar | ATLAB                    But i just received message on WhatsApp from your delivery agent           05:08 PM, 02nd Jan                   Mais                   yes, kindly note that your order is on it's way to you           05:09 PM, 02nd Jan                     Yawar | ATLAB                    When i am calling him , his number is not connecting           05:09 PM, 02nd Jan                   Mais                   please allow us the time so that the order can be delivered           05:09 PM, 02nd Jan                     Yawar | ATLAB                    He is saying i am not able to find your address           05:09 PM, 02nd Jan                   Mais                   as well, kindly note that you will be contacted by the courier before delivering the order, so please arrange with him to deliver the order to your place           05:09 PM, 02nd Jan                   Mais                   Is there anything else I can assist you with?           05:11 PM, 02nd Jan                     Yawar | ATLAB                    Yes he contacted, he sent me message           05:12 PM, 02nd Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:12 PM, 02nd Jan                     Yawar | ATLAB                    But not picking the call           05:12 PM, 02nd Jan                     Yawar | ATLAB                    How can i arrange with him if he is not picking the call           05:13 PM, 02nd Jan                   Mais                   please allow us the time and the courier will contact you again and you can arrange with him to deliver the order wat the way you prefer           05:13 PM, 02nd Jan                     Yawar | ATLAB                    I am trying to contact him but he is not responding           05:14 PM, 02nd Jan                   Mais                   please allow us the time and the courier will call you           05:15 PM, 02nd Jan                     Yawar | ATLAB                    Okay           05:15 PM, 02nd Jan                   Mais                   Is there anything else I can assist you with?           05:17 PM, 02nd Jan                     Yawar | ATLAB                    No, thanks.           05:17 PM, 02nd Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:18 PM, 02nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5537040