Subject: Ticket Assigned - Conversation with Mintu
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 02 Jan 2023 12:51:12 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mintu Mintu                    Not           04:36 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:37 PM, 02nd Jan                     Mintu                    Just now           04:37 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    Hello Mintu , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:37 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:37 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    Hello Mintu , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:37 PM, 02nd Jan                     Mintu                    Hi           04:39 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    Hi Mintu , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            04:39 PM, 02nd Jan                     Mintu                    1           04:39 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:39 PM, 02nd Jan                     Mintu                    9407732541           04:40 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=SD009560987    You can also easily track your order from My Account > Order History.             04:40 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:40 PM, 02nd Jan                     Mintu                    2           04:40 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:40 PM, 02nd Jan                     Mintu                    1           04:40 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:40 PM, 02nd Jan                     Mintu                    [email-masked]           04:40 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:40 PM, 02nd Jan                   Mais                   Hi Mintu, I am Mais, thank you for contacting us, how may I assist you today?           04:42 PM, 02nd Jan                   Mais                   we can see that you have contacted us regarding your order 9407732541           04:42 PM, 02nd Jan                     Mintu                    I was palace my and just now received call from delivery agent your is I can give           04:42 PM, 02nd Jan                     Mintu                             04:43 PM, 02nd Jan                     Mintu                    Hello           04:44 PM, 02nd Jan                     Mintu                    Any body           04:44 PM, 02nd Jan                     Mintu                    Is there           04:44 PM, 02nd Jan                   Mais                   kindly note that the courier will try 3 times to deliver the order successfully           04:44 PM, 02nd Jan                   Mais                   so please allow us the time so that the order can be delivered           04:44 PM, 02nd Jan                     Mintu                    Hello           04:45 PM, 02nd Jan                     Mintu                    He not trying to delivery 3           04:45 PM, 02nd Jan                     Mintu                    He just calling when           04:45 PM, 02nd Jan                     Mintu                    You are available           04:45 PM, 02nd Jan                     Mintu                    1 day he 8 pm in night I can't take order           04:45 PM, 02nd Jan                     Mintu                    2 day I will deliver your on 2 Jan           04:46 PM, 02nd Jan                     Mintu                    3 today he is in my location           04:46 PM, 02nd Jan                     Mintu                    Now is telling           04:46 PM, 02nd Jan                   Mais                   please accept our full apology, and kindly allow us the time and we will raise your issue in order to deliver your items at the soonest we can           04:46 PM, 02nd Jan                     Mintu                    Your order is canceled I Didn't request even for cancel my           04:47 PM, 02nd Jan                     Mintu                    So how           04:47 PM, 02nd Jan                     Mintu                    I am dissatisfied with your           04:47 PM, 02nd Jan                     Mintu                    Team           04:47 PM, 02nd Jan                   Mais                   Please accept our full apologies for the inconvenience caused.           04:47 PM, 02nd Jan                   Mais                   Please give us some time, because the issue has been escalated to the concerned team, and they will do their best to help you properly.           04:48 PM, 02nd Jan                     Mintu                    Ok           04:48 PM, 02nd Jan                   Mais                   Is there anything else I can assist you with?           04:48 PM, 02nd Jan                     Mintu                    I need delivery with in 8am  to 5 pm I am available           04:49 PM, 02nd Jan                   Mais                   we will raise this concern in order to be fully assisted           04:49 PM, 02nd Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:51 PM, 02nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5536852