Subject: Ticket Assigned - Conversation with Ummu Haftha Ziya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 02 Jan 2023 12:29:42 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ummu Haftha Ziya Ummu Haftha Ziya                    1           04:19 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:19 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    Hello Ummu Haftha Ziya , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:19 PM, 02nd Jan                     Ummu Haftha Ziya                    1           04:19 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:19 PM, 02nd Jan                     Ummu Haftha Ziya                    9408072040           04:20 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP123122000098    You can also easily track your order from My Account > Order History.             04:20 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:20 PM, 02nd Jan                     Ummu Haftha Ziya                    2           04:20 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:20 PM, 02nd Jan                     Ummu Haftha Ziya                    1           04:20 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:20 PM, 02nd Jan                     Ummu Haftha Ziya                    [email-masked]           04:21 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:21 PM, 02nd Jan                   Mais                   Hi Shahin, I am Mais, thank you for contacting us, how may I assist you today?           04:21 PM, 02nd Jan                   Mais                   we can see that you have contacted us regarding your order 9408072040           04:21 PM, 02nd Jan                     Ummu Haftha Ziya                    S           04:22 PM, 02nd Jan                   Mais                   We have checked for you and found via your order tracking number that your order (9408072040) has been out for delivery on (Jan 2\23), and we hope it will be delivered to you as soon as possible.           04:22 PM, 02nd Jan                     Ummu Haftha Ziya                    When           04:22 PM, 02nd Jan                     Ummu Haftha Ziya                    Today??           04:22 PM, 02nd Jan                   Mais                   yes, just please allow us the time so that we can do the needful           04:23 PM, 02nd Jan                     Ummu Haftha Ziya                    Please deliver today           04:24 PM, 02nd Jan                   Mais                   make sure that we will do our best to deliver the order today and at the soonest we can           04:24 PM, 02nd Jan                     Ummu Haftha Ziya                    Ok           04:26 PM, 02nd Jan                   Mais                   Is there anything else I can assist you with?           04:27 PM, 02nd Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:29 PM, 02nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5536744