Subject: Ticket Assigned - Conversation with ?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 02 Jan 2023 12:17:27 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ? ?                    Hi           04:11 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:11 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:11 PM, 02nd Jan                     ?                    1           04:11 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    Hello ? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:11 PM, 02nd Jan                     ?                    1           04:11 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:11 PM, 02nd Jan                     ?                    9408257971           04:12 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=1000018788900    You can also easily track your order from My Account > Order History.             04:12 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:12 PM, 02nd Jan                     ?                    2           04:12 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:12 PM, 02nd Jan                     ?                    1           04:12 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:12 PM, 02nd Jan                     ?                    [email-masked]           04:13 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:13 PM, 02nd Jan                   Mais                   Hi Noora, I am Mais, thank you for contacting us, how may I assist you today?           04:13 PM, 02nd Jan                   Mais                   we can see that you have contacted us regarding your order 9408257971           04:13 PM, 02nd Jan                     ?                    Hi can I have an update on my order           04:13 PM, 02nd Jan                     ?                    I am not able to track it           04:14 PM, 02nd Jan                   Mais                   kindly note that your order is on it's way to you, and you can track it through this umber 9408257971 and this link https://emiratespost.ae/Portal/Track?TrackingNumber           04:16 PM, 02nd Jan                   Mais                   Is there anything else I can assist you with?           04:16 PM, 02nd Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:17 PM, 02nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5536681