Subject: Ticket Assigned - refund
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 02 Jan 2023 09:21:30 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  refund how many more days i have to wait ??? sending sms that will refund in 5-7 days and making customers wait a very long time even if we mail the only response is refund will be done in 7-14 days i dont know what is your agenda in making customers wait like this…please do the needful to get my refund https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5535535