Subject: Ticket Assigned - Defected cardigan return !
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 02 Jan 2023 09:20:55 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Defected cardigan return ! 

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________________________________
From: [email-masked] <[email-masked]>
Sent: Sunday, January 1, 2023 4:10:50 PM
To: [email-masked] <[email-masked]>
Subject: Undeliverable: Defected cardigan return !

Delivery has failed to these recipients or groups:

[email-masked] ([email-masked])<mailto:[email-masked]>
Your message wasn't delivered. Despite repeated attempts to deliver your message, the recipient's email system refused to accept a connection from your email system.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system is refusing connections from your email server. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For Email Admins
No connection could be made because the target computer actively refused it. This usually results from trying to connect to a service that is inactive on the remote host - that is, one with no server application running. For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361

Diagnostic information for administrators:

Generating server: AM7P189MB0632.EURP189.PROD.OUTLOOK.COM
Receiving server: AM7P189MB0632.EURP189.PROD.OUTLOOK.COM

[email-masked]
1/1/2023 12:10:50 PM - Server at AM7P189MB0632.EURP189.PROD.OUTLOOK.COM returned '550 5.4.316 Message expired, connection refused(Socket error code 10061)'
1/1/2023 12:03:33 PM - Server at splashstores.com (54.209.32.212) returned '450 4.4.316 Connection refused [Message=Socket error code 10061] [LastAttemptedServerName=splashstores.com] [LastAttemptedIP=54.209.32.212:25] [SmtpSecurity=-2;-2] [VE1EUR01FT062.eop-EUR01.prod.protection.outlook.com](Socket error code 10061)'

Original message headers:

From: Yassmin Zeitoun <[email-masked]>
To: "[email-masked]" <[email-masked]>
CC: Yassmin Zeitoun <[email-masked]>
Subject: Defected cardigan return !
Date: Sat, 31 Dec 2022 12:10:35 +0000
Accept-Language: en-US

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5535578