Subject: New Reply Received - Shipping
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 30 Dec 2022 08:01:29 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Shipping  Ticket comment <div>There is no issue with my credit card as stated earlier. </div>
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<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On Dec 30, 2022, at 10:11 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Areej​,</div>
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<div dir="ltr">Thank you for contacting us.<br><br>Please accept our full apologies for the inconvenience caused.<br><br>Please note that your order No. 8407963757has not been processed successfully. Due to failure of payment by the bank. You may have received a message from the bank informing you that the payment has been approved successfully.<br>However, a problem occurred while completing the purchase. In the event that your account has already been debited and the amount has not yet been returned, please contact the bank and provide us with the deduction transaction number, so that we can serve you fully.<br><br>Knowing that you have a new order 8407967365 dated on Dec 29, 2022 with a value of KWD28.70 and it was paid by KNET. It is under delivery and will be delivered to you as soon as possible.<br><br>Thank you for cooperating with us and we appreciate your understanding.<br><br>Do not hesitate to contact us if you have any other inquiries.<br><br>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box" dir="ltr">Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Centrepoint </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5513631