Subject: Note Added - [#5495863] Conversation with Lana
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 29 Dec 2022 14:23:59 +0000

Hi ,    Mohammed Althaf1 added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5495863    Subject:  Conversation with Lana   Requester: Lana Radi    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="font-size:11.0pt">Hi Team,</span></div>
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<span style="font-size:11.0pt">Unsubscribed the customer (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> and
</span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>0501376362</span><span style="font-size:11.0pt">)  from newsletters and offers.</span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'> </span><span style="font-size:11.0pt"></span>
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<span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>The email (<a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="color:#2C5CC5;text-decoration:none">[email-masked]</span></a> )
 is not in the database, instead removed </span><span style="font-size:11.0pt"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> that matched with the number
</span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>0501376362.</span><span style="font-size:11.0pt"></span>
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<div class="MsoNormal"><span style="font-size:11.0pt">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:11.0pt">Mohammed Althaf</span></div>
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<div>From:<span style="font-size:11.0pt"> Seifeldin Mohamed Tawfik &lt;[email-masked]&gt;
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<b>Sent:</b> Tuesday, December 27, 2022 1:47 PM<br>
<b>To:</b> Splash &lt;[email-masked]&gt;; Mohammed Althaf1 &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5495863] - Conversation with Lana</span>
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<div class="MsoNormal"><span style="font-size:11.0pt"><a id="OWAAM3857C9849FD4AE44B662E6B3D6EB786C" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mohammed Althaf1</span></a>, FYA please.</span></div>
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<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Times New Roman",serif'>Regards,</span></div>
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<b><span lang="en-AE" style='font-size:11.0pt;font-family:"Times New Roman",serif'><img width="131" height="63" style="width:1.3666in;height:.6583in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODIyNTE2MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.g574sZ2S7miHrGRiyI1sGdxrjBcV6AejZyWRW9WvRxQ" data-id="2044008225162" alt="LogoDescription automatically generated"></span></b><span lang="en-AE" style='font-size:12.0pt;font-family:"Times New Roman",serif'></span>
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<div class="MsoNormal"><b><span style='font-size:12.0pt;font-family:"Times New Roman",serif'>Seif Tawfik</span></b></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>CRM &amp; Email Marketing Manager</span></div>
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<span lang="en-AE" style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'>Web Team | Landmark Group<br>
</span><span style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'>W</span><span lang="en-AE" style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'>: </span><span lang="en-AE" style='font-size:11.0pt;font-family:"Times New Roman",serif'><a href="http://www.landmark.digital" rel="noreferrer">www.landmark.digital</a><span style="color:black"><br>
</span></span><span style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'>M</span><span lang="en-AE" style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'>: +971564661337</span><span lang="en-AE" style='font-size:11.0pt;font-family:"Times New Roman",serif'></span>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'>Ext.: 2028</span></div>
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<b><span lang="en-AE" style="font-size:12.0pt;color:black">From:
</span></b><span lang="en-AE" style="font-size:12.0pt;color:black">Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Date: </b>Tuesday, 27 December 2022 at 1:46 PM<br>
<b>To: </b>Mohammed Althaf1 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Seifeldin Mohamed Tawfik &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc: </b>Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject: </b>Fwd: [#5495863] - Conversation with Lana</span>
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<b><i><span lang="en-AE" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,</span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Kindly update.</span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Regards,</span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>zai</span></div>
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<span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Mon, 26 Dec at 1:36 PM
<span class="separator">, Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Hi Team,</span><span style="color:#183247"></span>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>The customer confirmed her email id which is <a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="color:#2C5CC5;text-decoration:none">[email-masked]</span></a> </span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>As well, she provided us with her contact number 0501376362 </span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Please check and advise,</span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Thanks for your help!</span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Regards,</span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>zai</span></div>
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<span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Sun, 25 Dec at 9:57 AM
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,</span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The customer confirmed her email id which is
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> </span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>As well, she provided us with her contact number 0501376362 </span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please check and advise,</span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thanks for your help!</span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Regards,</span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Mais.</span></div>
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