Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 29 Dec 2022 13:24:37 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="auto">Hi <div dir="auto"><br></div>
<div dir="auto">    Please reply me</div>
<div dir="auto">I m waiting for uvr positive response </div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto">Thanks </div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 29 Dec 2022, 12:53 pm syed abbas ali zaidi, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">Hi<div dir="auto"><br></div>
<div dir="auto">    I want. Black colour shoes which I ordered </div>
<div dir="auto">I don't want any refund </div>
<div dir="auto">When I placed order it was available </div>
<div dir="auto">Now u r telling me refund </div>
<div dir="auto">It's not proper answer </div>
<div dir="auto"><br></div>
<div dir="auto">Please check the above details </div>
<div dir="auto"><br></div>
<div dir="auto">Please reply me positive response </div>
<div dir="auto"><br></div>
<div dir="auto">Thanks </div>
</div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Thu, 29 Dec 2022, 12:46 pm syed abbas ali zaidi, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">Hi<div dir="auto">      It's almost 1 week there is mistake from your side. Then I should wait for  long time again </div>
<div dir="auto"><br></div>
<div dir="auto">Sorry to say u r service is not good </div>
<div dir="auto"><br></div>
<div dir="auto">Please try to get solution in easy way</div>
<div dir="auto"><br></div>
<div dir="auto">Reply me </div>
<div dir="auto"><br></div>
<div dir="auto">Thanks </div>
</div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Thu, 29 Dec 2022, 12:39 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<u></u>

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										Please update your pickup address.
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									<a href="https://www.centrepointstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="display:inline-block" rel="noreferrer" target="_blank">
									<img style="border:0;margin:0" alt=" Centre Point logo" src="https://i1.lmsin.net/website_images/ae/logos/emails/concept/logo-centrepoint.png" width="165"></a>
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												<td colspan=" 2" style="padding:15px 0 0 0">Download
													our apps now</td>
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												<a href="https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" rel="noreferrer" target="_blank">
													<img alt=" ios icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/apple_app_store.png" width=" 19"></a>
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												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" rel="noreferrer" target="_blank">
												  <img alt=" android icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/google_play_store.png" width=" 19"></a>
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												<a href="https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;color:#202020" rel="noreferrer" target="_blank">iPhone</a>
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												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;color:#202020" rel="noreferrer" target="_blank">Android</a>
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<span>
													<a href="https://www.babyshopstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">Babyshop</a></span>
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													<a href="https://www.lifestyleshops.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">Lifestyle</a></span>
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													<a href="https://www.splashfashions.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">Splash</a></span>
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													<a href="https://www.shoemartstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">Shoe Mart</a></span>
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													<a href="https://www.centrepointstores.com/ae/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">Offers</a></span>
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													<a href="https://www.centrepointstores.com/ae/en/search?q=badge.title.en%3AClearance&amp;clr=true%26utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">Clearance</a></span>
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<div style="font-family:Helvetica,Arial,sans-serif;font-size:24px;margin:0;padding:0;text-align:left;font-weight:bold;color:#202020;line-height:32px">Thank you for submitting your Click &amp; Collect return request</div>
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Hi Ali Jaan, you’re almost there! You can finish returning this product in a few easy steps:
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                                    <img src="https://i1.lmsin.net/website_images/ae/static-pages/returns/fill-form.png">
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                                 <h4 style="margin:0;font-size:18px">1. Update your pick-up address </h4>
                                 <div style="margin:10px 0 0 0;font-size:15px;line-height:19px">
                                    Please enter it 
                                    <a href="https://www.centrepointstores.com/ae/en/my-account/returnaddress/1003705563?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=return_initiation_AE_en" style="padding-right:5px" rel="noreferrer" target="_blank"><font color="#1eb4e1">here</font></a>
                                     so we know where to collect your items from. Your return cannot be processed without a pickup address.
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                                    <img src="https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png">
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                                 <h4 style="margin:0;font-size:18px">2. Confirm your pick-up</h4>
                                 <div style="margin:10px 0 0 0;font-size:15px;line-height:19px">Our courier partner will send you an SMS to arrange your return pick-up. Your pickup should take place in 2-3 business days.</div>
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                                 <h4 style="margin:0;font-size:18px">3. Hand over your return</h4>
                                 <div style="margin:10px 0 0 0;font-size:15px;line-height:19px">Wrap and seal your products in their original packaging, with all tags intact. Our courier partner will give you an acknowledgement receipt when they collect it.</div>
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                                     <h4 style="margin:0;font-size:18px">4. Receive your refund</h4>
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                                                                                        Your product will take 3-5 business days to reach our warehouse.
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                                            We'll take 1 business day to conduct a quality check.
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                                            Your refund will be issued in 2-7 business days after the quality check.
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                        <div style="margin:10px 0 0 0;font-size:15px;line-height:19px">Once we transfer your refund, it may take up to 48 hours to reflect in your bank account.</div>
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<tr><td style="padding:0 0 15px 15px;font-size:15px;font-weight:bold;text-align:left;color:#242428"><span>Need help? Get in touch</span></td></tr> <tr><td align="center">
<div style="max-width:285px;display:inline-block;padding:0;width:100%"><table border="0" width=" 100%" align=" center" style="border:1px solid #eeeeee;max-width:290px;min-height:95px;background-color:
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<td><a href="mailto:[email-masked]?Body=Contacted" rel="noreferrer" target="_blank"> <img src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png" alt=" mailus" width=" 38"></a></td> <td style="font-size:11px;padding-left:20px"><div style="margin:0;padding:0;line-height:20px">
<strong>Write us an email now</strong>, we'll get back to you as fast as we can.</div></td>
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<td><a href="https://www.facebook.com/CentrepointME" rel="noreferrer" target="_blank"> <img src="https://i1.lmsin.net/website_images/ae/emails/icons/fb.png" alt="facebook" width=" 38"></a></td> <td style="font-size:11px;padding-left:20px"><div style="margin:0;padding:0;line-height:20px">
<strong>Connect with us</strong> on your favourite social network.</div></td>
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<div style="max-width:285px;display:inline-block;padding:0;width:100%"><table border="0" width=" 100%" align=" center" style="border:1px solid #eeeeee;max-width:290px;min-height:95px;background-color:
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<td><a href="https://twitter.com/centrepointme" rel="noreferrer" target="_blank"> <img src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" alt=" twitter" width=" 38"></a></td> <td style="font-size:11px;padding-left:20px"><div style="margin:0;padding:0;line-height:20px">Reach out in 140 characters! We are <strong>@centrepointme</strong>.</div></td>
</tr></tbody></table></td></tr></tbody></table></div> <div style="max-width:285px;display:inline-block;padding:0;width:100%"><table border="0" width=" 100%" align=" center" style="border:1px solid #eeeeee;max-width:290px;min-height:95px;background-color:
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<td><img src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" alt=" call" width=" 38"></td> <td style="font-size:11px;padding-left:20px"><div style="margin:0;padding:0;line-height:20px">
<strong>Call us on 800-MYCP (800-6927).</strong> <br>7 days a week, 07:00 AM to 12:00 AM</div></td>
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								© 2022 Retail World Limited </span></td>
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							<span style="font-size:11px;color:#848483"> 
							<a href="https://www.centrepointstores.com/ae/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;color:#848483" rel="noreferrer" target="_blank">Privacy Policy</a>  |
						    <a href="https://www.centrepointstores.com/ae/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;color:#848483" rel="noreferrer" target="_blank">Terms &amp; Conditions</a>
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