Subject: Ticket Assigned - Conversation with (Rayan W.)
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 29 Dec 2022 10:07:41 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with (Rayan W.) (Rayan W.)                    Hello           02:01 PM, 29th Dec                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            02:01 PM, 29th Dec                   MAX UAE whatsapp bot                    Hello (Rayan W.) , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:01 PM, 29th Dec                     (Rayan W.)                    1           02:01 PM, 29th Dec                   MAX UAE whatsapp bot                   Please enter your order number to continue.           02:01 PM, 29th Dec                     (Rayan W.)                    9407648098           02:01 PM, 29th Dec                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP122822001892    You can also easily track your order from My Account > Order History.             02:01 PM, 29th Dec                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:01 PM, 29th Dec                     (Rayan W.)                    2           02:01 PM, 29th Dec                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:01 PM, 29th Dec                     (Rayan W.)                    1           02:02 PM, 29th Dec                   MAX UAE whatsapp bot                   Please enter your email address           02:02 PM, 29th Dec                     (Rayan W.)                    [email-masked]           02:02 PM, 29th Dec                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:02 PM, 29th Dec                   Mais                   Hi Rayan, I am Mais, thank you for contacting us, how may I assist you today?           02:02 PM, 29th Dec                   Mais                   we can see that you have contacted us regarding your order 9407648098           02:02 PM, 29th Dec                     (Rayan W.)                    yes I wanted to inquire about my order           02:03 PM, 29th Dec                     (Rayan W.)                    Your order number 9407648098 is out for delivery. Track at http://m.shk.do/-FfNg5-k. Please share OTP 8689 for validation at the time of delivery.           02:03 PM, 29th Dec                     (Rayan W.)                    I keep getting this message           02:03 PM, 29th Dec                     (Rayan W.)                    when will I receive my order           02:03 PM, 29th Dec                     (Rayan W.)                    because I usually get it within a day           02:04 PM, 29th Dec                   Mais                   we would like to inform you that your order is on it's way to you           02:04 PM, 29th Dec                   Mais                   please allow us the time so that the order can be delivered           02:04 PM, 29th Dec                   Mais                   and kindly note that you will be contacted before delivering the order, so please arrange with the courier to deliver at your specified way           02:04 PM, 29th Dec                   Mais                   please allow us the time and we will do the needful           02:04 PM, 29th Dec                   Mais                   thanks for your patient and understanding           02:04 PM, 29th Dec                   Mais                   Is there anything else I can assist you with?           02:04 PM, 29th Dec                     (Rayan W.)                    Ok so there’s no issue with it right           02:05 PM, 29th Dec                     (Rayan W.)                    because I keep getting messages that it’s out for delivery           02:05 PM, 29th Dec                     (Rayan W.)                    Hi, we missed you! We were unable to deliver your order 9407648098 on 2022-12-28 21:32:07, reason: Future Date Delivery. We'll make another delivery attempt soon. Click to give feedback http://m.shk.do/1uK3vGz0 Stay Happy!           02:05 PM, 29th Dec                     (Rayan W.)                    like this           02:05 PM, 29th Dec                   Mais                   kindly rest assured that there is no issue with the order, and it will be delivered at the soonest           02:06 PM, 29th Dec                   Mais                   just please allow us the time           02:06 PM, 29th Dec                     (Rayan W.)                    Ok thank you           02:07 PM, 29th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:07 PM, 29th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5520352