Subject: Ticket Assigned - Conversation with riyasam87 rs
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 29 Dec 2022 07:14:20 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with riyasam87 rs riyasam87 rs                    Hi           09:36 AM, 28th Dec                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            09:36 AM, 28th Dec                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            09:36 AM, 28th Dec                     riyasam87 rs                    1           09:36 AM, 28th Dec                   MAX UAE whatsapp bot                    Hello Riyasam87 Rs , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            09:36 AM, 28th Dec                     riyasam87 rs                    1           09:36 AM, 28th Dec                   MAX UAE whatsapp bot                   Please enter your order number to continue.           09:37 AM, 28th Dec                     riyasam87 rs                    9407526829           09:37 AM, 28th Dec                     riyasam87 rs                    Hello           11:04 AM, 29th Dec                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            11:04 AM, 29th Dec                   MAX UAE whatsapp bot                    Hello Riyasam87 Rs , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:04 AM, 29th Dec                     riyasam87 rs                    1           11:04 AM, 29th Dec                   MAX UAE whatsapp bot                   Please enter your order number to continue.           11:04 AM, 29th Dec                     riyasam87 rs                    9407526829           11:04 AM, 29th Dec                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:       You can also easily track your order from My Account > Order History.             11:04 AM, 29th Dec                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:04 AM, 29th Dec                     riyasam87 rs                    2           11:04 AM, 29th Dec                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:04 AM, 29th Dec                     riyasam87 rs                    1           11:05 AM, 29th Dec                   MAX UAE whatsapp bot                   Please enter your email address           11:05 AM, 29th Dec                     riyasam87 rs                    [email-masked]           11:05 AM, 29th Dec                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           11:05 AM, 29th Dec                   Mais                   Dear customer, I am Mais, thank you for contacting us, how may I assist you today?           11:06 AM, 29th Dec                   Mais                   we can see that you have contacted us regarding your order 9407526829           11:06 AM, 29th Dec                   Mais                   as per our records the order has been delivered on 28-12-22           11:06 AM, 29th Dec                   Mais                   could you please confirm that?           11:06 AM, 29th Dec                     riyasam87 rs                    1 item still not delivered           11:06 AM, 29th Dec                     riyasam87 rs                    The Red Dress           11:06 AM, 29th Dec                     riyasam87 rs                    And I have requested for return of the 4 items that I recieved because all are too big           11:07 AM, 29th Dec                   Mais                   please confirm that you have not received this item Solid A-line Dress with Keyhole Neck and Long Sleeves           11:09 AM, 29th Dec                     riyasam87 rs                    No I Haven't Received           11:10 AM, 29th Dec                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             11:10 AM, 29th Dec                   Mais                   we will get in touch with you as soon as we can           11:10 AM, 29th Dec                   Mais                   and regarding the returned items, please note that the courier will collect the items within 3-5 working days start from the date of creating the return request           11:11 AM, 29th Dec                   Mais                   Is there anything else I can assist you with?           11:12 AM, 29th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:14 AM, 29th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5519370