Subject: Re: [#5506489] - Damaged item WWD
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 29 Dec 2022 07:12:56 +0000

Hi Mais Hasan,  Issue has been resolved.  ​  Regards,  Hakeem     
                           
                            On
                            Tue, 27 Dec at  7:20 AM
                            ,  Homecentre <[email-masked]>  wrote:

 Hi Mais Hasan,  We will replace the chair today. 
 ​ 
 
 Regards, 
 Hakeem  

 
                           
                            On
                            Mon, 26 Dec at  1:04 PM
                            ,  Mais Hasan <[email-masked]>  wrote:
                             
 Hi Team,  Problem Statement: Damaged Item WWD Order Date : Dec 20, 2022 Order ID: 8406518763  Item ID: 162636897 (the customer ordered 8 pieces and one of them is damaged)  Tracking ID: 11 Assistance Required: Return The Item  Issue Description: The order was delivered on but the customer complaining that one item is damaged as you can see in the attached picture he provided, so please check and contact the customer to solve the issue.  
 
 Customer's contact number: 99727127  Thanks for your help!  Regards, 
 Mais.