Subject: Ticket Assigned - Conversation with Shivangi Gajera
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 29 Dec 2022 06:50:08 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shivangi Gajera Shivangi Gajera                    Hi           10:34 AM, 29th Dec                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            10:34 AM, 29th Dec                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            10:34 AM, 29th Dec                     Shivangi Gajera                    1           10:34 AM, 29th Dec                   MAX UAE whatsapp bot                    Hello Shivangi Gajera , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:34 AM, 29th Dec                     Shivangi Gajera                             10:35 AM, 29th Dec                   MAX UAE whatsapp bot                    Hi Shivangi Gajera , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            10:35 AM, 29th Dec                     Shivangi Gajera                    1           10:35 AM, 29th Dec                   MAX UAE whatsapp bot                   Please enter your order number to continue.           10:35 AM, 29th Dec                     Shivangi Gajera                    9407328921           10:35 AM, 29th Dec                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP122622000419    You can also easily track your order from My Account > Order History.             10:35 AM, 29th Dec                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:35 AM, 29th Dec                     Shivangi Gajera                    There is issue in tracking order           10:37 AM, 29th Dec                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:37 AM, 29th Dec                     Shivangi Gajera                    Can i get contact number of that related person           10:38 AM, 29th Dec                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:38 AM, 29th Dec                     Shivangi Gajera                    ?           10:38 AM, 29th Dec                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:38 AM, 29th Dec                     Shivangi Gajera                    2           10:39 AM, 29th Dec                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:39 AM, 29th Dec                     Shivangi Gajera                    1           10:39 AM, 29th Dec                   MAX UAE whatsapp bot                   Please enter your email address           10:39 AM, 29th Dec                     Shivangi Gajera                    [email-masked]           10:39 AM, 29th Dec                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           10:39 AM, 29th Dec                   Mais                   Hi Shivangi, I am Mais, thank you for contacting us, how may I assist you today?           10:41 AM, 29th Dec                   Mais                   we can see that you have contacted us regarding your order 9407328921           10:41 AM, 29th Dec                   Mais                   We have checked for you and found via your order tracking number that your order (9407328921) has been out for delivery on (Dec 29\22), and we hope it will be delivered to you as soon as possible.           10:42 AM, 29th Dec                   Mais                   Is there anything else I can assist you with?           10:42 AM, 29th Dec                     Shivangi Gajera                    Im waiting for 3 days           10:43 AM, 29th Dec                     Shivangi Gajera                    But I couldn’t get any delivery till yet           10:43 AM, 29th Dec                     Shivangi Gajera                    Pls make sure to deliver today only           10:43 AM, 29th Dec                   Mais                   yes, i am totally understand you, please allow us the time and the order will be delivered as the courier will try 3 times to deliver the order successfully           10:43 AM, 29th Dec                     Shivangi Gajera                    Because i have my plans for this           10:43 AM, 29th Dec                     Shivangi Gajera                    Pls make sure to deliver today only           10:44 AM, 29th Dec                     Shivangi Gajera                    ?           10:44 AM, 29th Dec                   Mais                   please rest assured that the order will be delivered today and you will be contacted, just please allow us the time           10:46 AM, 29th Dec                     Shivangi Gajera                    Thank you so much           10:47 AM, 29th Dec                     Shivangi Gajera                    Appreciate your efforts ?           10:47 AM, 29th Dec                   Mais                   Is there anything else I can assist you with?           10:48 AM, 29th Dec                     Shivangi Gajera                    This much only           10:49 AM, 29th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:49 AM, 29th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5519233