Subject: Ticket Assigned - Conversation with Hello
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 29 Dec 2022 06:41:37 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hello Hello                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  hello Bot:  Hi hello, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0585487939            10:26 AM, 29th Dec                     Hello                    Waiting           10:26 AM, 29th Dec                   Mais                   Hi Nikky, I am Mais, thank you for contacting us, how may I assist you today?           10:27 AM, 29th Dec                     Hello                    Hello           10:27 AM, 29th Dec                   Mais                   we can see that you have contacted us regarding return process, could you please elaborate your query?           10:27 AM, 29th Dec                     Hello                    I am unable to place return request from ky last order           10:27 AM, 29th Dec                     Hello                    From max application           10:28 AM, 29th Dec                     Hello                    Unable to show return tab anywhere in order history           10:28 AM, 29th Dec                     Hello                    Can you pls help to get it sorted           10:28 AM, 29th Dec                     Hello                    Hello           10:29 AM, 29th Dec                     Hello                    Hello           10:30 AM, 29th Dec                     Hello                    Hello           10:31 AM, 29th Dec                     Hello                    Hello           10:32 AM, 29th Dec                     Hello                    Hello           10:32 AM, 29th Dec                     Hello                    Hello           10:32 AM, 29th Dec                   Mais                   could you please share with us the order number and the named of the items you want to return as they are on the site so that we can check for you further           10:32 AM, 29th Dec                     Hello                    Your order 9406847360 has been delivered.           10:33 AM, 29th Dec                     Hello                    I want to return all blue jeans in this           10:33 AM, 29th Dec                     Hello                    Hello           10:35 AM, 29th Dec                     Hello                    Hello           10:35 AM, 29th Dec                     Hello                    Hello           10:35 AM, 29th Dec                     Hello                    Hello           10:36 AM, 29th Dec                   Mais                   please confirm your wish that you want to return 4 items?           10:36 AM, 29th Dec                     Hello                    Yes           10:36 AM, 29th Dec                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:37 AM, 29th Dec                   Mais                   We would like to inform you that a return request has been created for the products from the order No. (9406847360 ) dated on (29-12-22) and the items will be received by the transport partner LMG within 3 to 5 working days .           10:38 AM, 29th Dec                   Mais                   Is there anything else I can assist you with?           10:38 AM, 29th Dec                     Hello                             10:39 AM, 29th Dec                     Hello                    I want to return these 4 items           10:39 AM, 29th Dec                     Hello                    For all these create return request           10:39 AM, 29th Dec                   Mais                   yes           10:40 AM, 29th Dec                     Hello                    Ok           10:40 AM, 29th Dec                     Hello                    Thank you           10:40 AM, 29th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:41 AM, 29th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5519194