Subject: Ticket Assigned - Conversation with mzenyfuentevilla
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 29 Dec 2022 05:34:53 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mzenyfuentevilla mzenyfuentevilla                    It there any update when to receive?           09:24 AM, 29th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            09:24 AM, 29th Dec                   Centrepoint UAE whatsapp bot                    Hello Mzenyfuentevilla , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            09:24 AM, 29th Dec                     mzenyfuentevilla                    1           09:25 AM, 29th Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           09:25 AM, 29th Dec                     mzenyfuentevilla                    this           09:25 AM, 29th Dec                   Centrepoint UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           09:25 AM, 29th Dec                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            09:25 AM, 29th Dec                     mzenyfuentevilla                    1           09:26 AM, 29th Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           09:26 AM, 29th Dec                     mzenyfuentevilla                    9407603152           09:26 AM, 29th Dec                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP122722003791    You can also easily track your order from My Account > Order History.             09:26 AM, 29th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:26 AM, 29th Dec                     mzenyfuentevilla                    2           09:26 AM, 29th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:26 AM, 29th Dec                     mzenyfuentevilla                    Sure           09:26 AM, 29th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:26 AM, 29th Dec                     mzenyfuentevilla                    1           09:26 AM, 29th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           09:26 AM, 29th Dec                     mzenyfuentevilla                    [email-masked]           09:27 AM, 29th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           09:27 AM, 29th Dec                   Mais                   Hi Mzeny, I am Mais, thank you for contacting us, how may I assist you today?           09:27 AM, 29th Dec                   Mais                   we can see that you have contacted us regarding your order 9407603152           09:27 AM, 29th Dec                   Mais                   Please give us some time, because the issue has been escalated to the concerned team, and they will do their best to help you properly.           09:28 AM, 29th Dec                   Mais                   we will get in touch with you and deliver your order at the soonest we can           09:28 AM, 29th Dec                     mzenyfuentevilla                    yes please           09:28 AM, 29th Dec                   Mais                   kindly note that we are still working on the issue, and it will be solved at the soonest           09:29 AM, 29th Dec                   Mais                   we will get in touch with you if there is any update           09:31 AM, 29th Dec                   Mais                   Is there anything else I can assist you with?           09:33 AM, 29th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:34 AM, 29th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5518927