Subject: Ticket Assigned - Conversation with Yenabell Cusi
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 28 Dec 2022 07:38:40 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Yenabell Cusi Yenabell Cusi                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi yenabell cusi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9407538930 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP122722001850     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0505882047            11:29 AM, 28th Dec                   Mais                   Hi Yenabell, I am Mais, thank you for contacting us, how may I assist you today?           11:30 AM, 28th Dec                   Mais                   we can see that you have contacted us regarding your order 9407538930           11:30 AM, 28th Dec                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           11:30 AM, 28th Dec                     Yenabell Cusi                    0505882047           11:31 AM, 28th Dec                     Yenabell Cusi                    12 Al Kooteia St, Al zomoroda tower A,201           11:31 AM, 28th Dec                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             11:32 AM, 28th Dec                   Mais                   we will get in touch with you at the soonest we can           11:32 AM, 28th Dec                   Mais                   Is there anything else I can assist you with?           11:32 AM, 28th Dec                     Yenabell Cusi                    I can received it by today? As i am not be around dubai starting tom so i need to received mybpurchasrd by today.           11:33 AM, 28th Dec                   Mais                   make sure that we will do our best to deliver the order at the soonest we can           11:33 AM, 28th Dec                     Yenabell Cusi                    Please make sure it will delivered it by today.           11:34 AM, 28th Dec                   Mais                   we will do our best, please allow us the time           11:37 AM, 28th Dec                   Mais                   Is there anything else I can assist you with?           11:37 AM, 28th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:38 AM, 28th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5514634