Subject: Ticket Assigned - Conversation with Hello
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 28 Dec 2022 07:38:03 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hello Hello                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi hello, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:31 AM, 28th Dec                   Mais                   Hi Sadia, I am Mais, thank you for contacting us, how may I assist you today?           11:31 AM, 28th Dec                   Mais                   we can see that you have contacted us regarding return process, could you please elaborate your query?           11:31 AM, 28th Dec                     Hello                    I requested of return on 22nd December but no one came to pick           11:32 AM, 28th Dec                     Hello                    9406771476           11:33 AM, 28th Dec                     Hello                    This is my order number           11:33 AM, 28th Dec                   Mais                   Sorry for this delay, could you please confirm your contact number ?           11:34 AM, 28th Dec                     Hello                    Hello           11:35 AM, 28th Dec                   Mais                   Sorry for this delay, could you please confirm your contact number?           11:36 AM, 28th Dec                     Hello                    0565376596           11:36 AM, 28th Dec                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             11:36 AM, 28th Dec                   Mais                   we will get in touch with you at the soonest we can           11:36 AM, 28th Dec                   Mais                   Is there anything else I can assist you with?           11:36 AM, 28th Dec                     Hello                    Ok           11:37 AM, 28th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:37 AM, 28th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5514631