Subject: Ticket Assigned - Conversation with Rana Sohail
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 28 Dec 2022 07:25:05 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rana Sohail Rana Sohail                    Hello           11:11 AM, 28th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            11:11 AM, 28th Dec                   Centrepoint UAE whatsapp bot                    Hello Rana Sohail , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:11 AM, 28th Dec                     Rana Sohail                    1           11:11 AM, 28th Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           11:11 AM, 28th Dec                     Rana Sohail                    9407512382           11:12 AM, 28th Dec                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:       You can also easily track your order from My Account > Order History.             11:12 AM, 28th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:12 AM, 28th Dec                     Rana Sohail                    2           11:13 AM, 28th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:13 AM, 28th Dec                     Rana Sohail                    1           11:13 AM, 28th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           11:13 AM, 28th Dec                     Rana Sohail                    [email-masked]           11:14 AM, 28th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           11:14 AM, 28th Dec                   Mais                   Hi Rana, I am Mais, thank you for contacting us, how may I assist you today?           11:15 AM, 28th Dec                   Mais                   we can see that you have contacted us regarding your order 9407512382           11:15 AM, 28th Dec                     Rana Sohail                    Yes           11:15 AM, 28th Dec                     Rana Sohail                    I am traveling tonight           11:15 AM, 28th Dec                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           11:15 AM, 28th Dec                     Rana Sohail                    And i need my order           11:15 AM, 28th Dec                     Rana Sohail                    055-7898533 Lamborghini building, sheikh zayed road dubai           11:16 AM, 28th Dec                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             11:17 AM, 28th Dec                   Mais                   we will get in touch with you at the soonest we can           11:17 AM, 28th Dec                   Mais                   Is there anything else I can assist you with?           11:17 AM, 28th Dec                     Rana Sohail                    Dear Mais, I need my order today           11:17 AM, 28th Dec                     Rana Sohail                    I am traveling           11:17 AM, 28th Dec                   Mais                   we will do our best to deliver the order at the soonest we can           11:18 AM, 28th Dec                     Rana Sohail                    Deliver today before 5pm           11:19 AM, 28th Dec                   Mais                   make sure that we will do our best to deliver it ASAP, and kindly note that you will be contacted by the courier before delivering the order, so please arrange with him to deliver your items at your specified time           11:21 AM, 28th Dec                     Rana Sohail                    Yes inform them also before 5pm           11:21 AM, 28th Dec                   Mais                   Is there anything else I can assist you with?           11:22 AM, 28th Dec                     Rana Sohail                    Thanks           11:23 AM, 28th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:24 AM, 28th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5514557