Subject: Ticket Assigned - Conversation with Honey
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 28 Dec 2022 07:20:34 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Honey Honey                    2           11:10 AM, 28th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            11:10 AM, 28th Dec                   Centrepoint UAE whatsapp bot                    Hello Honey , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:10 AM, 28th Dec                     Honey                    1           11:10 AM, 28th Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           11:11 AM, 28th Dec                     Honey                    9407622243           11:11 AM, 28th Dec                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:       You can also easily track your order from My Account > Order History.             11:11 AM, 28th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:11 AM, 28th Dec                     Honey                    2           11:11 AM, 28th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:11 AM, 28th Dec                     Honey                    1           11:11 AM, 28th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           11:11 AM, 28th Dec                     Honey                    [email-masked]           11:12 AM, 28th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           11:12 AM, 28th Dec                   Mais                   Hi Jay, I am Mais, thank you for contacting us, how may I assist you today?           11:12 AM, 28th Dec                   Mais                   we can see that you have contacted us regarding your order 9407622243           11:12 AM, 28th Dec                     Honey                    Yes           11:12 AM, 28th Dec                     Honey                    Plz chek is processing my order           11:12 AM, 28th Dec                     Honey                    Because I receive msg           11:13 AM, 28th Dec                     Honey                    For cancellation           11:13 AM, 28th Dec                     Honey                    ?????           11:14 AM, 28th Dec                     Honey                    Hi           11:15 AM, 28th Dec                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:15 AM, 28th Dec                   Mais                   kindly note that your order 9407622243 has not been canceled, and the expected date of delivering the items is 31-12-22, so please allow us the time           11:18 AM, 28th Dec                   Mais                   Is there anything else I can assist you with?           11:19 AM, 28th Dec                     Honey                    Ok           11:19 AM, 28th Dec                     Honey                    Ty           11:19 AM, 28th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:20 AM, 28th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5514532