Subject: Ticket Assigned - Conversation with Harsha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 28 Dec 2022 07:18:48 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Harsha Harsha                    Hi           11:06 AM, 28th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            11:06 AM, 28th Dec                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            11:06 AM, 28th Dec                     Harsha                    1           11:07 AM, 28th Dec                   Centrepoint UAE whatsapp bot                    Hello Harsha , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:07 AM, 28th Dec                     Harsha                    4           11:07 AM, 28th Dec                   Centrepoint UAE whatsapp bot                    Looking for a Centrepoint store near you? Just tap on the link below? and choose your city.   www.centrepointstores.com/ae/en/storelocator   Happy shopping!?️             11:07 AM, 28th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:07 AM, 28th Dec                     Harsha                    2           11:08 AM, 28th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:08 AM, 28th Dec                     Harsha                    1           11:08 AM, 28th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           11:08 AM, 28th Dec                     Harsha                    [email-masked]           11:08 AM, 28th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           11:08 AM, 28th Dec                   Mais                   Hi Harsha, I am Mais, thank you for contacting us, how may I assist you today?           11:09 AM, 28th Dec                   Mais                   we can see that you have contacted us regarding store information, could you please elaborate your query?           11:09 AM, 28th Dec                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           11:11 AM, 28th Dec                     Harsha                    Hi           11:11 AM, 28th Dec                     Harsha                    Actually i had palced 1 order...n by mistake i selected store as dalma mall...i want to change store location for click n collect order           11:12 AM, 28th Dec                     Harsha                    I stay near ibn batuta mall...           11:12 AM, 28th Dec                     Harsha                    2Xtremz Textured Off Shoulder ...   of your order 9407551292 are ready for pick up at Centrepoint  Dalma Mall. Please bring your govt. issued ID & this SMS.           11:13 AM, 28th Dec                     Harsha                    Can u plz change location to ibn batuta ????           11:13 AM, 28th Dec                   Mais                   we regret to inform you that we are unable to change the pick up location of the order after it has been confirmed           11:16 AM, 28th Dec                   Mais                   however, please note that anyone from your end can collect it on your behalf           11:16 AM, 28th Dec                   Mais                   and we are really sorry for this           11:16 AM, 28th Dec                   Mais                   Is there anything else I can assist you with?           11:16 AM, 28th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:18 AM, 28th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5514520