Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Wed, 28 Dec 2022 07:14:59 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           11:05 AM, 28th Dec                   Mais                   Dear customer, I am Mais, thank you for contacting us, how may I assist you today?           11:05 AM, 28th Dec                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           11:07 AM, 28th Dec                     User                    i have placed my order on Monday and was expecting my delivery on Tuesday though my order is dispatched yesterday but not delivered           11:07 AM, 28th Dec                   Mais                   Could you please share your order number so that I can assist you further?           11:07 AM, 28th Dec                     User                    my order number is 8407346588           11:08 AM, 28th Dec                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           11:08 AM, 28th Dec                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           11:10 AM, 28th Dec                     User                    Yes           11:10 AM, 28th Dec                     User                    97271076           11:10 AM, 28th Dec                   Mais                   could you please confirm your address as well           11:11 AM, 28th Dec                     User                    salmiya block 10 street 8 building 26 floor 8 flat 16           11:11 AM, 28th Dec                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             11:12 AM, 28th Dec                   Mais                   we will get in touch with you at the soonest we can           11:12 AM, 28th Dec                     User                    Thank you           11:13 AM, 28th Dec                   Mais                   Is there anything else I can assist you with?           11:13 AM, 28th Dec                     User                    Hope it will be delivered today           11:13 AM, 28th Dec                   Mais                   make sure that we will do our best to deliver the order as soon as we can           11:14 AM, 28th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:14 AM, 28th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5514492