Subject: Ticket Assigned - Conversation with Mohammed Irfan Shaikh
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 28 Dec 2022 06:52:15 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mohammed Irfan Shaikh Mohammed Irfan Shaikh                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  ✍️ Please enter your name Customer:  mohammed irfan shaikh Bot:  Hi mohammed irfan shaikh, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9407527888 Bot:   Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP122722002584     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +971503994752            10:42 AM, 28th Dec                   Mais                   Hi Mohammed, I am Mais, thank you for contacting us, how may I assist you today?           10:42 AM, 28th Dec                   Mais                   we can see that you have contacted us regarding your order 9407527888           10:42 AM, 28th Dec                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           10:43 AM, 28th Dec                     Mohammed Irfan Shaikh                    +971503994752           10:43 AM, 28th Dec                   Mais                   please confirm your address as well           10:44 AM, 28th Dec                     Mohammed Irfan Shaikh                    Address : Villa no 20, Building no 1, Room no 2, Al Fireej St, Khalifa City A, Abu Dhabi           10:44 AM, 28th Dec                     Mohammed Irfan Shaikh                    Sorry villa no 6           10:45 AM, 28th Dec                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             10:45 AM, 28th Dec                   Mais                   we will get in touch with you at the soonest we can           10:45 AM, 28th Dec                   Mais                   Is there anything else I can assist you with?           10:45 AM, 28th Dec                     Mohammed Irfan Shaikh                    No, but why there is no intimation if the delivery is getting late. It was suppose to deliver by 27th.           10:47 AM, 28th Dec                   Mais                   I am totally understand you, please accept our full apology for the delay, we will do our best to deliver the order at the soonest we can           10:49 AM, 28th Dec                   Mais                   Is there anything else I can assist you with?           10:50 AM, 28th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:51 AM, 28th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5514396