Subject: Ticket Assigned - Conversation with Dollz
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 28 Dec 2022 06:41:39 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dollz Dollz                    Hello           10:28 AM, 28th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            10:28 AM, 28th Dec                   Centrepoint UAE whatsapp bot                    Hello Dollz , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:28 AM, 28th Dec                     Dollz                    1           10:28 AM, 28th Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           10:28 AM, 28th Dec                     Dollz                    FC122822001494           10:29 AM, 28th Dec                   Centrepoint UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           10:29 AM, 28th Dec                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            10:29 AM, 28th Dec                     Dollz                    9407641169           10:30 AM, 28th Dec                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            10:30 AM, 28th Dec                     Dollz                    1           10:30 AM, 28th Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           10:30 AM, 28th Dec                     Dollz                    9407641169           10:30 AM, 28th Dec                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC122822001494    You can also easily track your order from My Account > Order History.             10:30 AM, 28th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:30 AM, 28th Dec                     Dollz                    2           10:31 AM, 28th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:31 AM, 28th Dec                     Dollz                    1           10:31 AM, 28th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           10:31 AM, 28th Dec                     Dollz                    [email-masked]           10:31 AM, 28th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           10:31 AM, 28th Dec                   Mais                   Hi Dollz, I am Mais, thank you for contacting us, how may I assist you today?           10:32 AM, 28th Dec                   Mais                   we can see that you have contacted us regarding your order 9407641169           10:32 AM, 28th Dec                     Dollz                    Hi           10:32 AM, 28th Dec                   Mais                   We have checked for you and found via your order tracking number that your order (9407641169) has been out for delivery on (Dec 28\22), and we hope it will be delivered to you as soon as possible.           10:33 AM, 28th Dec                   Mais                   Is there anything else I can assist you with?           10:33 AM, 28th Dec                     Dollz                    I want to make sure that my order to be delivered today itself last time there was lots of issue happened from the delivery company           10:33 AM, 28th Dec                     Dollz                    Kindly contact them and make sure           10:34 AM, 28th Dec                     Dollz                    That out for delivery thing tracking and all i have seen before also but they delayed and brought the order when i was not there at home           10:34 AM, 28th Dec                   Mais                   we will do our best to deliver the order at the soonest we can, and please accept our full apology for the delay           10:35 AM, 28th Dec                     Dollz                    After 2 days           10:35 AM, 28th Dec                   Mais                   however, make sure that you will be contacted before delivering the order so please arrange with the courier to deliver it at your specified time           10:35 AM, 28th Dec                     Dollz                    I really dont want anyone else to pick the item and i have tell neighbors to do so it doesn’t work please ask them to contact me or give me number of the delivery man so that i can cobtact him           10:36 AM, 28th Dec                   Mais                   kindly make sure that you will be contacted before delivering the order           10:38 AM, 28th Dec                   Mais                   please allow us the time so that the courier can contact you and deliver your items successfully           10:38 AM, 28th Dec                   Mais                   Is there anything else I can assist you with?           10:40 AM, 28th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:41 AM, 28th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5514343