Subject: Ticket Assigned - Conversation with Sara Ali
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 28 Dec 2022 06:37:48 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sara Ali Sara Ali                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  sara ali Bot:  Hi sara ali, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4707631843 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97466896272            10:30 AM, 28th Dec                   Mais                   Hi Sara, I am Mais, thank you for contacting us, how may I assist you today?           10:31 AM, 28th Dec                   Mais                   we can see that you have contacted us regarding your order 4707631843           10:31 AM, 28th Dec                     Sara Ali                    Hi Mais           10:31 AM, 28th Dec                     Sara Ali                    Yes, I want to request to able to collect that order today please           10:31 AM, 28th Dec                     Sara Ali                    Can that be done?           10:34 AM, 28th Dec                   Mais                   we would like to inform you that the expected date of the order to be ready for collection is 28-12-22           10:36 AM, 28th Dec                     Sara Ali                    Okay thank you           10:36 AM, 28th Dec                   Mais                   so please allow us till the end of this day, knowing that you will receive a message when the order will be ready for collection           10:36 AM, 28th Dec                   Mais                   Is there anything else I can assist you with?           10:36 AM, 28th Dec                     Sara Ali                    Sure thank you           10:36 AM, 28th Dec                     Sara Ali                    That is it           10:36 AM, 28th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:37 AM, 28th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5514326