Subject: Ticket Assigned - Conversation with Hello
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 28 Dec 2022 06:24:15 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hello Hello                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  hello Bot:  Hi hello, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9407360443 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP122622000450     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0507574289            10:17 AM, 28th Dec                     Hello                    Hello           10:17 AM, 28th Dec                   Mais                   Hi Abdullah, I am Mais, thank you for contacting us, how may I assist you today?           10:17 AM, 28th Dec                   Mais                   we can see that you have contacted us regarding your order 9407360443           10:17 AM, 28th Dec                   Mais                   Could you please confirm your contact number and your address?           10:18 AM, 28th Dec                     Hello                    Abdullah here, I had ordered shoes on sunday but still not received them.           10:18 AM, 28th Dec                     Hello                    0507574289           10:18 AM, 28th Dec                     Hello                    No tracking status showing, No one contacted me for delivery.           10:19 AM, 28th Dec                   Mais                   please accept our full apology for this           10:19 AM, 28th Dec                   Mais                   could you please confirm your address as well           10:19 AM, 28th Dec                     Hello                    yellow building next to almas star resturant           10:20 AM, 28th Dec                     Hello                    deira subai           10:20 AM, 28th Dec                     Hello                    dubai*           10:20 AM, 28th Dec                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             10:20 AM, 28th Dec                     Hello                    Al khabisi area           10:21 AM, 28th Dec                   Mais                   we will get in touch with you at the soonest we can           10:21 AM, 28th Dec                   Mais                   please allow us the time so that we can do the needful           10:21 AM, 28th Dec                     Hello                    Yes Sure, I will wait for your cooperation.           10:21 AM, 28th Dec                   Mais                   thanks for your patient and understanding           10:22 AM, 28th Dec                   Mais                   Is there anything else I can assist you with?           10:22 AM, 28th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:24 AM, 28th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5514265