Subject: Ticket Assigned - Conversation with Robina
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 28 Dec 2022 05:56:09 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Robina Robina                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  robina Bot:  Hi robina, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  chat Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  chat Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Main Menu Bot:  Hi robina, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0586943244            09:51 AM, 28th Dec                     Robina                    i want to order a gift card           09:51 AM, 28th Dec                   Mais                   Hi Robina, I am Mais, thank you for contacting us.           09:51 AM, 28th Dec                     Robina                    how long is the delivery  time ?           09:52 AM, 28th Dec                   Mais                   kindly note that it may takes 24 hours           09:52 AM, 28th Dec                   Mais                   Is there anything else I can assist you with?           09:54 AM, 28th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:55 AM, 28th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5514182