Subject: Ticket Assigned - Conversation with Lyn
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 28 Dec 2022 05:54:57 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Lyn Lyn                    Everytime i click track it says no tracking found           09:47 AM, 28th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            09:48 AM, 28th Dec                   Centrepoint UAE whatsapp bot                    Hello Lyn , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            09:48 AM, 28th Dec                     Lyn                    1           09:48 AM, 28th Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           09:48 AM, 28th Dec                     Lyn                    9407560527           09:48 AM, 28th Dec                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP122722002685    You can also easily track your order from My Account > Order History.             09:48 AM, 28th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:48 AM, 28th Dec                     Lyn                    2           09:48 AM, 28th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:48 AM, 28th Dec                     Lyn                    1           09:48 AM, 28th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           09:48 AM, 28th Dec                     Lyn                    [email-masked]           09:48 AM, 28th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           09:48 AM, 28th Dec                   Mais                   Hi Lyn, I am Mais, thank you for contacting us, how may I assist you today?           09:49 AM, 28th Dec                   Mais                   we can see that you have contacted us regarding your order 9407560527           09:50 AM, 28th Dec                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           09:50 AM, 28th Dec                     Lyn                    Yes because yesterday i track that my order is for del it says they attemp to del but cant reach but the problem is the delivery man did not call me           09:51 AM, 28th Dec                     Lyn                    0522322185           09:51 AM, 28th Dec                     Lyn                    Sultan Business Center oud metha near lamcy plaza room 410           09:51 AM, 28th Dec                   Mais                   please accept our full apology for the delay           09:52 AM, 28th Dec                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             09:52 AM, 28th Dec                   Mais                   we will get in touch with you at the soonest we can           09:52 AM, 28th Dec                   Mais                   Is there anything else I can assist you with?           09:52 AM, 28th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:54 AM, 28th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5514176