Subject: Note Added - [#5513798] Re: Order confirmed!
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 28 Dec 2022 04:02:43 +0000

Hi ,    FarEye Support added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5513798    Subject:  Re: Order confirmed!   Requester: heer gurnani    Note Content:   <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
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<div dir="ltr">Dear Mais,</div>
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<div dir="ltr">As per your request we have checked and found that the shared order is already delivered, below is the request and response body for your reference please check and do let us know if any assistance is required we are happy to help you.</div>
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<div dir="ltr"><strong>Request Body:-</strong></div>
<div><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif' dir="ltr">{<br>  "customer_shipment_id": "940752795010880001",<br>  "customer_shipment_status": "Delivered",<br>  "customer_shipment_sub_status": "Deliveredtocustomer",<br>  "change_in_customer_shipment_status": "TRUE",<br>  "shipment_direction": "FORWARD",<br>  "event_timestamp": "2022-12-27 18:06:09",<br>  "entry_type": "Hybris",<br>  "order_id": "9407527950",<br>  "chargeable_weight": "3.18",<br>  "scac": "LMG",<br>  "seller_organization_code": "LMG_UAE",<br>  "ship_node": "1088000",<br>  "tracking_id": "FP122722002239",<br>  "reference_number": "FP122722002239"<br>}</span></div>
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<div><span dir="ltr" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'><strong>​Response Body:-</strong></span></div>
<div><span dir="ltr" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>{"httpCode":200,"httpMessage":"OK","moreInformation":{"msgId":"414d5120514d53545241434b303120203fe6a4630851c528"}}</span></div>
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<div class="freshdesk_quote">
                          <blockquote class="freshdesk_quote">
                            On
                            Wed, 28 Dec at  9:14 AM
                            <span class="separator">,  Max &lt;[email-masked]&gt;  wrote:
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<div dir="ltr">Hi Team,<br><br>Problem Statement: State Order Update<br>Order Date :Dec 27, 2022<br>Order ID:9407527950<br>Tracking ID:FP122722002239<br>Required Assistance: Update The Order Status<br><br>Issue Description: As per hybris status the order is in progress and customer is saying that he already received the order and we have checker through the tracking ID that it was delivered on (Dec 27/22) so please update this order, as the customer wants to return some items.<br><br>Regards,</div>
<div dir="ltr">Mais.</div>
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