Subject: Ticket Assigned - Conversation with Pravin Kumar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 27 Dec 2022 09:48:53 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Pravin Kumar Pravin Kumar                    Hi           01:38 PM, 27th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            01:38 PM, 27th Dec                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            01:38 PM, 27th Dec                     Pravin Kumar                    1           01:38 PM, 27th Dec                   Centrepoint UAE whatsapp bot                    Hello Pravin Kumar , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            01:38 PM, 27th Dec                     Pravin Kumar                    1           01:38 PM, 27th Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           01:38 PM, 27th Dec                     Pravin Kumar                    9407111969           01:38 PM, 27th Dec                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=LM927463682    You can also easily track your order from My Account > Order History.             01:38 PM, 27th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:38 PM, 27th Dec                     Pravin Kumar                    Hi           01:39 PM, 27th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:39 PM, 27th Dec                     Pravin Kumar                    2           01:39 PM, 27th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:39 PM, 27th Dec                     Pravin Kumar                    1           01:39 PM, 27th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           01:39 PM, 27th Dec                     Pravin Kumar                    [email-masked]           01:39 PM, 27th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           01:39 PM, 27th Dec                   Mais                   Hi Parvin, I am Mais, thank you for contacting us, how may I assist you today?           01:41 PM, 27th Dec                     Pravin Kumar                    #9407111969           01:41 PM, 27th Dec                   Mais                   we can see that you have contacted us regarding your order 9407111969           01:41 PM, 27th Dec                     Pravin Kumar                    This is my Center point online order           01:41 PM, 27th Dec                     Pravin Kumar                    It was supposed to be delivered by yesterday           01:41 PM, 27th Dec                     Pravin Kumar                    But still showing processing           01:41 PM, 27th Dec                   Mais                   we kindly ask you to please allow us till the end of this day           01:43 PM, 27th Dec                   Mais                   and kindly note that you will receive a code when it will be ready for collection from the collection point           01:43 PM, 27th Dec                   Mais                   Is there anything else I can assist you with?           01:43 PM, 27th Dec                     Pravin Kumar                    It will be ready for collection by the end of today?           01:44 PM, 27th Dec                   Mais                   we are unable to determine a specified time, but we will do our best to process it today and at the soonest we can           01:45 PM, 27th Dec                     Pravin Kumar                    But I was promised yesterday           01:45 PM, 27th Dec                     Pravin Kumar                    And still no specific time           01:46 PM, 27th Dec                   Mais                   I am totally understand you, please accept our full apology for the delay and make sure that we will do our best to process it at the soonest we can           01:46 PM, 27th Dec                   Mais                   just please allow us the time           01:46 PM, 27th Dec                   Mais                   Is there anything else I can assist you with?           01:48 PM, 27th Dec                     Pravin Kumar                    No           01:48 PM, 27th Dec                     Pravin Kumar                    Thanks           01:48 PM, 27th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:48 PM, 27th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5510836