Subject: Ticket Assigned - Conversation with Aibii
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 27 Dec 2022 09:29:05 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aibii Aibii                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi aibii, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4707513636 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1227220003087     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97466489576            01:22 PM, 27th Dec                   Mais                   Hi Aibii, I am Mais, thank you for contacting us, how may I assist you today?           01:22 PM, 27th Dec                   Mais                   we can see that you have contacted us regarding your order 4707513636           01:22 PM, 27th Dec                     Aibii                    hi i just want to know how to contact the delivery team/ guy           01:22 PM, 27th Dec                     Aibii                    yes           01:22 PM, 27th Dec                     Aibii                    coz i booked it to be delivered in the office by today           01:23 PM, 27th Dec                     Aibii                    and in the tracking system, the delivery was scheduled at 11 ?           01:23 PM, 27th Dec                   Mais                   We have checked for you and found via your order tracking number that your order (4707513636) has been out for delivery on Dec 27\22), and we hope it will be delivered to you as soon as possible.           01:23 PM, 27th Dec                   Mais                   please note that your orders on it's way to you and it will be delivered at the soonest           01:24 PM, 27th Dec                   Mais                   and you will be contacted by the courier before delivering the order           01:24 PM, 27th Dec                     Aibii                    i will be out of the office and no one to receive it if he comes later than 3pm           01:24 PM, 27th Dec                   Mais                   kindly note that you will be contacted by the courier before delivering the order, so please arrange with him to deliver the order at your specified time           01:25 PM, 27th Dec                   Mais                   Is there anything else I can assist you with?           01:27 PM, 27th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:28 PM, 27th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5510729