Subject: Ticket Assigned - Conversation with Vidushi Talwar
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 27 Dec 2022 09:12:46 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Vidushi Talwar Vidushi Talwar                    Are you serious           01:07 PM, 27th Dec                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            01:07 PM, 27th Dec                   MAX UAE whatsapp bot                    Hello Vidushi Talwar , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            01:07 PM, 27th Dec                     Vidushi Talwar                    1           01:07 PM, 27th Dec                   MAX UAE whatsapp bot                   Please enter your order number to continue.           01:07 PM, 27th Dec                     Vidushi Talwar                    9407401620           01:07 PM, 27th Dec                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP122622002234    You can also easily track your order from My Account > Order History.             01:07 PM, 27th Dec                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:07 PM, 27th Dec                     Vidushi Talwar                    2           01:07 PM, 27th Dec                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:07 PM, 27th Dec                     Vidushi Talwar                    1           01:08 PM, 27th Dec                   MAX UAE whatsapp bot                   Please enter your email address           01:08 PM, 27th Dec                     Vidushi Talwar                    [email-masked]           01:08 PM, 27th Dec                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           01:08 PM, 27th Dec                   Mais                   Hi Vidushi, I am Mais, thank you for contacting us, how may I assist you today?           01:09 PM, 27th Dec                     Vidushi Talwar                    0559001012 is my number           01:09 PM, 27th Dec                     Vidushi Talwar                    Plz call           01:09 PM, 27th Dec                   Mais                   we can see that you have contacted us regarding your order 9407401620           01:09 PM, 27th Dec                     Vidushi Talwar                    I am unable to track my order           01:09 PM, 27th Dec                   Mais                   Please accept our full apologies for the inconvenience caused to you.           01:09 PM, 27th Dec                   Mais                   You can track the delivery of the order via the website (https://bit.ly/3v0Daf7) through the tracking number (FP122622002234).           01:10 PM, 27th Dec                   Mais                   however, please confirm your contact number 0559001012  and your address so that we can arrange the delivery process from our end and assist you further           01:10 PM, 27th Dec                     Vidushi Talwar                    FP122622002234           01:10 PM, 27th Dec                     Vidushi Talwar                    Yes           01:10 PM, 27th Dec                   Mais                   please confirm your address as well           01:11 PM, 27th Dec                     Vidushi Talwar                    Villa P5, Pondereso camino 3, The Villa, Dubailand           01:11 PM, 27th Dec                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             01:12 PM, 27th Dec                   Mais                   we will get in touch with you at the soonest we can           01:12 PM, 27th Dec                   Mais                   Is there anything else I can assist you with?           01:12 PM, 27th Dec                     Vidushi Talwar                    Thank you           01:12 PM, 27th Dec                     Vidushi Talwar                    Nothing else           01:12 PM, 27th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:12 PM, 27th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5510655